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  1. Today
  2. I have not fully integrated the Mail chimp module yet, but when I do and set up the order emails etc will I have to disable the TB mail alerts module?
  3. I assume you mean a PNG file not PDF...? I would guess, as I dont recall, that this module would have an img folder in it that would need to have the correct write permissions...? Otherwise, have you done a rest on the module? or de-activate, uninstall, delete, re-install?
  4. bhtoys

    Block Banner v2.1.0

    I can't. It either shows the default 25% off everything banner, or a MASSIVE "no image" banner that completely moves my site out of monitor range. and I can't have either one showing on the site. I upload a PDF file, and it doesn't take - even if it's the exact same size as the original.
  5. Yesterday
  6. Mark

    Hacker attack

    Correct I don't think it has anything to do with PHP or any thirtybees file at this stage. Back door access seems to have come through a file called home/waso.php, which I believe is a wordpress file. They changed permissions and altered and added some other files Inc php.ini and htaccess I'll remove this post shortly @datakick as I've subsequently discovered it's not related to thirtybees.
  7. If I can help now, I will.... is there any way for me to pull the log at this point? Wait, probably not since it was restored. ๐Ÿ˜ž
  8. Well, for You this is good, but for other this is pretty useless until there is more info what was reason and how to avoid this situation.
  9. Well, it's already up and running because of the restore, but I am saving this post incase it happens again. It's already bookmarked ๐Ÿ™‚ THANKS!!
  10. datakick

    Hacker attack

    ScriptResource.axd This doesn't look php related
  11. Did you enabled debug mode, as @zen suggested? That would have give you some error code, and we could give you ideas.
  12. I have noticed this bug myself long time ago and have always payed to much taxes on shipping to the government. Will try to push this bug to be fixed a.s.a.p.
  13. Mark

    Hacker attack

    Google has taken down my site saying it's infected with malware after some hack. Should be easy enough to remove the virus but how do I prevent this from happening again, how to do I check if it's infiltrated code or database. How do I understand how they did it? Heres the details as reported by Google /vx/Office/asd/ScriptResource.axd?d=KozZrTVT8ndoIojtkc7ps-zrkEG427bomy-mzEko1QrwRvKEBPnBH-eEBG-fwBgYq7vo370eJLLGk7WUP2b7mI8TDWlp_qYPfXW_5pbAQZLH8_PPmuRYZViI-z0367-tVCsNT-4DayceIpClEr2xh51rkJ0nz9Zws1FVvy1dbq41&t=ffffffffab5b37cd vx/Office/asd/ScriptResource.axd?d=P9Sp2kK_d4BNWXJEemNdILK9AkaZTG86MaHXVWE9ulLLVoOV2_uW1v0US-bX7dmgAnCfaQZZr5Xs_PMb2qlY_PZzJWUXIvFhdqwbDETknzEmfBkVtnOHt2UrW1fhYKSvnNu6LRTwvwsd5-_je6Walguw52MlxQXzYUZD9J954ItjszBMdOwHNUoRr-iIqIr00&t=545ba255 /vx/Office/asd/ScriptResource.axd?d=YfbPqEYj0W31Qd6b83PGlWON7nZi7y2471DNsdTWssElkCGzwOy2JjZMN6Q2J0CxzcQQMZxoFp-M9jgIk2__cRVfgn6cWZ7Z_b9bpoSJ9398HB6BkZgWc5aKYHnJsU-BmVVRY4UUCV5Fic6Gmpm_oZLb8Buaqp86-tiOy7lm8vuLYoTaNPLJWb1IMmHTO7uG0&t=545ba255
  14. thank you lesley for your fast response
  15. Last week
  16. Sales tax is not stored on a column level in the database. What is stored is the pretax price and the post tax price. So you need to calculate those two columns to arrive at the sales tax for the order.
  17. I was losing sales. I had to restore a backup (but it was from Dec. 26th). All good now, but I am saving this thread incase it happens again. Any idea what happened? Thanks for your help everyone!
  18. It was just on the main website. I was still able to access back office, but that category was completely gone so there was no way to bring it back. I had to do a complete restore (from 2 weeks ago ๐Ÿ˜ž )
  19. I have been looking through the forums and online and cannot find anything as to whether I can download sales tax information from the BO. We are in Canada so have 2 sales taxes and it would make life easier if we could download the information separately so as to pay them individually the our Provincial and Federal Government's. They are listed separately on the invoice but I can't find them listed anywhere so they can be put into an Excel sheet for example. I have looked at Datakick and it doesn't seem to do that. any suggestions?
  20. Try to rebuild the layered filter (edit it, and save).
  21. I would say a decent return/dispute system and a fixed asm.
  22. https://gitter.im/thirtybees/General?utm_source=notification&utm_medium=email&utm_campaign=unread-notifications# maybe there should be some notification to the tb forum. Otherwise it seems to be like some people canยดt find it
  23. zen

    Block Banner v2.1.0

    can we have a look at your problem IRL ? best regards
  24. You can do what Crafter told you > turn debug on, you can also pm me if you want I can take a closed look, Hope you have ftp access at least to your website, Best Regards
  25. So it seems like core updater didn't update the community-default theme completely. I checked the modules/blockcart folder against the version from git and they were different. I now updated it manually but the problem ist not 100% solved. Still the latest added product in the cart has the bigger image size upon adding. The only "improvement" is that on checkout only the last product is shown double in the flyout cart and not all products as before.
  26. I suppose any of us could help by posting code for bo>preferences>custom code to https://forum.thirtybees.com/forum/23-tips-and-tricks/ Easier than no help at all, if not easy. [PS I don't know why I wrote this as a reply to the button / font color idea rather than any other]
  27. You can probably still log in to your backend (hopefully) if you can, log in and go to Menu >> Advanced Parameters => Performance On that page, enable debug. Then reload your frontend You should see the error that is being encountered. Post whatever is relevant here.
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