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order123

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Posts posted by order123


  1. On 3/14/2019 at 3:50 PM, musicmaster said:

    Does your shop have the default language? Or is it translated? En-UK is a translation too in this context.

    Default language.

    Thanks for your interest. The issue is solved now, it turns out. Our server was running PHP 7.0, when updated to 7.2 everything worked. No errors


  2. Correct. The error message doesn't show anything. 

    I've tried uploading using my Mac/PC (Safari, Firefox for Mac, Firefox for Windows browsers). Same no error message. Just the error "!" exclamation.

    As seen on the enclosed image.

     

    I also tried, uninstalling and reinstalling from the panel..

    Screen Shot 2019-03-14 at 12.36.51 PM.png


  3. Hello, 

    This issue has taken few hours of my life... please help.

    Trying to upload product images that I took using my iPhone. They're 2.5mb+ as a product image. It didn't work, so I compressed them to 500kb and 1.9MB still not working. See the videos.

    I changed the file size limit in Thirtybees to 8MB (see photo). still didn't solve it. I can upload the 290kb file multiple times no issues (so it's not a space issue on my server.. which I investigated).

     

    Much appreciated,

    Frank

    Screen Shot 2019-03-13 at 4.16.12 PM.png

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