alwayspaws Posted March 24, 2017 Share Posted March 24, 2017 My host set the following rule in my php.ini file in order to allow the ImageMagick: Code: extension=imagick.so but I still get the same errors. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 24, 2017 Share Posted March 24, 2017 I am getting the same error and my host said that ImageMagick is enabled and it should work with no problems Link to comment Share on other sites More sharing options...
Havouza Posted March 24, 2017 Author Share Posted March 24, 2017 I installed it without any problem Link to comment Share on other sites More sharing options...
jnsgioia Posted March 24, 2017 Share Posted March 24, 2017 Can I install it or does SiteGround have to do it? Link to comment Share on other sites More sharing options...
jnsgioia Posted March 24, 2017 Share Posted March 24, 2017 ok :) Link to comment Share on other sites More sharing options...
jnsgioia Posted March 24, 2017 Share Posted March 24, 2017 The chat line on SiteGround says that ImageMagick is installed by default on all their servers and you just need the note in the php.ini file. I checked and the php.ini file has it and it doesn't work so I will escalate the problem to their higher up techs. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 24, 2017 Share Posted March 24, 2017 I will try that, thank you. I am in the midst of trying to figure out a SSL and Amazon issue, SiteGround says it is an Amazon problem, Amazon says it is a hosting problem. Once I get that fixed I will bother SiteGround about ImageMagick I don't want to confuse them :) Link to comment Share on other sites More sharing options...
alwayspaws Posted March 25, 2017 Share Posted March 25, 2017 @jnsgioia @mdekker Per SiteGround: It appears that the ImageMagick module is not compatible with PHP 7.0. We changed the version to 5.6 and it was installed successfully. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 25, 2017 Share Posted March 25, 2017 @alwayspaws Thanks, they are troubleshooting mine now so we will see if they come up with the same solution :) They also are trying to fix the Amazon SSL problem, actually both Siteground and Amazon are working on it, they are both taking responsibility now. I'm hoping it isn't just a buggy Prestashop module. Link to comment Share on other sites More sharing options...
alwayspaws Posted March 25, 2017 Share Posted March 25, 2017 @jnsgioia You're welcome. I'm curious to see what SG tells you! :) I hope you get the Amazon SSL problem cleared up. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 25, 2017 Share Posted March 25, 2017 @alwayspaws Me too, the pay part of the Amazon connection works but not the login part. Amazon's ipn checker shows sgcpanel.com as the cn on the certificate, but they said that may be a false return. SiteGround said that the ipn link is redirecting for some unknown reason to the http address and are trying to fix that. Link to comment Share on other sites More sharing options...
alwayspaws Posted March 25, 2017 Share Posted March 25, 2017 @jnsgioia Did you get your certificate from SG or another place? I think it's time for you to take the rest of the day / night off! I am. :) Link to comment Share on other sites More sharing options...
jnsgioia Posted March 25, 2017 Share Posted March 25, 2017 It is from SG. Have a good night, it is still early here :) Link to comment Share on other sites More sharing options...
alwayspaws Posted March 25, 2017 Share Posted March 25, 2017 Is the certificate one of those wildcard Let's Encrypt? Have a good rest of the day. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 25, 2017 Share Posted March 25, 2017 It is a Let's Encrypt but not a wildcard one. As far as ImageMagick, he had to enable it in the subfolder where I have the thirty bees cart. I am still running php 7.0 on the site :) Link to comment Share on other sites More sharing options...
alwayspaws Posted March 26, 2017 Share Posted March 26, 2017 I'm glad you're back on track with imagemagick. I'm using TB as a test/developer site on a sub domain. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 26, 2017 Share Posted March 26, 2017 @alwayspaws Well, I am embarassed. I double checked and the main folder for the site was configured at 7.0, but the subfolder for the test site was configured at 5.6. I assumed that when I upgraded the main folder it would upgrade all the subfolders, but you know what happens when you assume! Link to comment Share on other sites More sharing options...
alwayspaws Posted March 26, 2017 Share Posted March 26, 2017 @jnsgioia You should not be embarrassed. We're embarking on a new adventure! At least you seem to be way further than I am. I can't even get my products online due to a bug. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 26, 2017 Share Posted March 26, 2017 @alwayspaws It is coming along. I am hoping to have it live by the middle of next month at the latest. We are moving from Wyoming to Arizona and I would like to have the new site ready when we get down there. That way I won't have to change all the address and tax information twice. Link to comment Share on other sites More sharing options...
alwayspaws Posted March 26, 2017 Share Posted March 26, 2017 If it isn't live, why add that info? Can it wait until you're moved? Link to comment Share on other sites More sharing options...
jnsgioia Posted March 26, 2017 Share Posted March 26, 2017 I have the info on the new site. I just don't want to have to change it on the old one. Also we are majorly purging inventory and I would have to disable a bunch of categories in the old site (they are already disabled in the new one and I have a system in place to enable them as I need them). Link to comment Share on other sites More sharing options...
alwayspaws Posted March 26, 2017 Share Posted March 26, 2017 Great plan! Are you using your own theme or the default theme? My products won't upload so I'm about to get a new theme and then fill in everything I need to, while waiting for the error fix. Link to comment Share on other sites More sharing options...
jnsgioia Posted March 26, 2017 Share Posted March 26, 2017 @alwayspaws I am using the default theme right now. I have a purchased custom theme on the live site but it is a prestashop 1.7 one and has some issues that the developers have not been able to resolve, probably because it is 1.7 :). You can see the test site at LJsBooks.com/Store Link to comment Share on other sites More sharing options...
Havouza Posted March 26, 2017 Author Share Posted March 26, 2017 PS 1.7 themes will not work Link to comment Share on other sites More sharing options...
alwayspaws Posted March 26, 2017 Share Posted March 26, 2017 It seems like that's the way it always is with PS. Your site looks great! Link to comment Share on other sites More sharing options...
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