[Free Module] Send Review Request



  • I don’t know if anyone wants something like this, or if it will fit the bill or not. I added a module to the thirty bees store called Send Review Request. It will send an email to the customer, who bought an item on your store, asking for a review. You can set what order state you want this to happen at, and also now many product links it will send. So if you bought 12 items, but you have the module set to only show 6, it will only show them the first 6 items they bought. You can get it on github also, if you dont feel like getting it from the store for some reason.



  • Awesome, great idea for a module.



  • @SLiCK_303
    Was waiting badly for this functionality, thank you so much.
    Will install and try it out.


    Edit: installed, nice one.

    Is it possible to configure a delay for the email so the feedback can be requested after a couple of days’ use of the products?



  • @SLiCK_303
    Here is a possible bug.
    Bulk update of status of orders leads to a 500 error after install of the module.
    Individual order status update works fine.



  • This is really good news. Look forward to testing it.
    @SLiCK_303 one question. I have another review module from BusinessTech and Prestashop 1.5. What would be the recommended way to migrate the existing reviews to your module when I migrate to TB?



  • @chandra I’ll look into it both issues



  • @hubbobubbo This module is not a review module, all it does is send out an email, to request the customer does a review on products they bought. I would suggest using @datakick 's module revws, but if you have a bunch of reviews, I’m not sure the best way to convert them to his module, unless your module uses the productcomments module’s tables. Does this module from Business Tech work on ps 1.6.x? If so it will probably work on tb.



  • Hello SLiCK_303

    A great module, really helpful in getting new opinions!

    Unfortunately, I noticed a strange problem with my store. When I send a manual email to customer, variables like: {products}, {total_products}, {total_discounts} etc. do not work:

    0_1518986404124_email_variables.jpg

    0_1518987249158_email_variables2.jpg

    But… it’s works in the early three e-mails automatically generated by store: “welcome!”, “order confirmation” and “waiting for bank transfer”:

    0_1518987341142_email_variables_ok.jpg

    Has anyone had a similar problem?



  • @Adik I think that’s a different issue, and not related to this module? But most of the emails, need the module that sent them, to send them it’s variables.



  • I have released version 2.0.1 of this module, it allows you to pick between one or two column display, of the product list, in the email to the customer.
    0_1519000482172_image-3.png
    or
    0_1519000493081_image-4.png



  • @chandra said in Send Review Request module:

    Here is a possible bug.
    Bulk update of status of orders leads to a 500 error after install of the module.
    Individual order status update works fine.

    How are you achieving a bulk update of order statuses? This was not designed for that sort of thing, more of a one by one, manual, individual update. What error comes up in your servers error log when you get the 500 error?



  • @slick_303 said in Send Review Request module:

    @chandra said in Send Review Request module:

    Here is a possible bug.
    Bulk update of status of orders leads to a 500 error after install of the module.
    Individual order status update works fine.

    How are you achieving a bulk update of order statuses? This was not designed for that sort of thing, more of a one by one, manual, individual update. What error comes up in your servers error log when you get the 500 error?

    I use the check boxes next to the orders to select the orders in the orders list and use bulk status update option (available below the order list as a drop down). I think this is a native feature in presta/tb that allows to update order status for multiple orders at once.

    I will check if there are los on the 500 error.



  • I got the errors, thanks for showing me how you got there. I’ll see what I can do…



  • I have released version 2.0.2 of this module, it allows for bulk status changes.



  • @SLiCK_303 good job!

    I have a question/request:
    once the product link is clicked, the customer need to login? if not, is there a way to make the product link unique with a token and make the user create the review without the need of logging in?

    Small shop are not like Amazon/eBay and I think that many customers will bounce if they need to log in (from smartphone for example).



  • @FooLab It’s not up this this module to determine that or not. It’s up to either productcomment or revws, and how you have the ‘Allow guest reviews’ set.



  • @SLiCK_303 is it really responsibility of review module to auto log-in customer? I’m not sure, but I’d say this should be handled by module that generates the review link.

    You don’t have to send visitors directly to product page. You can create some controller that will perform auto-login, and then redirect visitor to product page.

    Obviously, this is very sensitive topic, as it involves authentication



  • @slick_303 said in Send Review Request module:

    @FooLab It’s not up this this module to determine that or not. It’s up to either productcomment or revws, and how you have the ‘Allow guest reviews’ set.

    My question is not related to guests, but to a special link that makes customers able create a review associated to them through a specific link (with a token) without the need of logging in with user and password.

    Maybe it should be a core feature (re-usable and extendable from modules) to do so securely.



  • Excellent module!

    I’ve used similar modules in the past, and one function that I found useful for my products was a delay. You could specify how long to wait before sending. I don’t suppose that’s possible with your current implementation, but perhaps something you could consider for future development?

    Again, thanks!



  • @SLiCK_303

    Your module sends a request to review purchased products with delivery e-mail. What do you think about a single mail?

    At the moment the customer receives two e-mails (delivered confirmation + review request). I mean automatically send review request after 5-7 days from testing products by customer.


 

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