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Bulik

Can’t log in to the admin panel a day after migration from Prestashop 1.6

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Hi! I migrate from PrestaShop 1.6. The migration process was ok, and I was working for about a day on a new system. But, the problem started when my colleague tried to log in with her login and password from old Prestashop to a new Thirty Bees system. There was no error; she can’t log in. After entering a login and password, there was just a rectangle with the name of the shop. Well, I thought that it’s a problem with her pc, bowser, etc. I cleared cache in her browser; I changed the password through the “I forgot my password” and nothing. I tried to do it from my pc. And this was my epic fail. Now I can’t log in too. But all this time I was login in the admin panel. After the update, there were some issues with login, but I cleared the cache in the browser, and it worked. Now it doesn’t.

I switched on the debug mode, but unfortunately, it showed nothing. Only the developer mode in a browser showed me an error:

POST https://a-stuff.com.ua/admin7532/ajax-tab.php?rand=1554073235248 500     VM599:1

I need your help with this.

P.S: Video of the loading process. https://youtu.be/Am9_U8M9TEk

Edited by Bulik

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@Bulik I can look into this for you. I would need credentials for ftp access, and credentials for back office. PM me if you want my help 

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Thank you @datakick and @Traumflug for your help. Now is everything is ok with login, but I would like to test it for a couple of days. So I would want to live this discussion open to give some feedback.

 

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It seems you are not using thirty bees, as login form says Prestashop 1.7.6.1

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Posted (edited)
5 minutes ago, toplakd said:

It seems you are not using thirty bees, as login form says Prestashop 1.7.6.1

Sorry, i edited it

Edited by Gonzalo

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