Button Pressing Leading To Wrong Info

[AndyC]

Hi I am using the latest version of TB 1.0.8 with Panda template.. I am not sure if it is a Tb or Panda issue ,but have listed on both sites I seem to have a rather major issue where there seems to be a error in following button presses for example .. Seems to happen more on a mobile phone.. The first time it happened I did a restore back to when I knew it was working. 1I try and click on a product I end up with a blank screen and a camera picture, if I press enter or refresh it loads correctly 2.If I do go back (ie backspace) I get a message saying impossible to add to cart 3\. When scrolling though products I start off on 1 and when I press next it takes me to a completely different category I’ve shown them in a video .. I used the free VLC to watch video I have also cleared cache and force compilation under performance in case it was seeing wrong pages Hoping you can help Andy (After thought) Although have just had a thought it could be a module doing this ,will try disabling them and update

 

Finally found a upload link https://gofile.io/?c=hDsVZm

Edited April 20, 2019 by AndyC

[wakabayashi]

Not sure if I understand the problem right. One question: do you have quick view enabled? If yes, try to disable it and compare.

[AndyC]

Hi disabled and it's still happening ..It's like a caching problem ( if that is right ) as it has the correct URL just the wrong product shows or the black screen with a camera ...As soon as you refresh the page it all comes right .. I thought I had fixed it as I did a restore by a few days , but I see it's still happening ..I'll PM you the URL ,hopefully you can see it happening..

The only place I have made changes is to the product.tpl .. I moved the short description down and I added this bit of code as I need to show a bar-code. so don't know if that could cause a issue

:

Barcode :
{if $product->ean13}
{$product->ean13}
{/if}

I moved the short description.

 

    </p>
                            {/if}
                        </div>
                        {/if}
                    </div> <!-- end box-cart-bottom -->

</div>
            {if $product->description_short || $packItems|@count > 0}
                <div id="short_description_block">
                    {if $product->description_short}
                        <div id="short_description_content" class="rte align_justify" {if $enable_google_rich_snippets}itemprop="description"{/if}>{$product->description_short}</div>
                    {/if}

                    {if $product->description}
                        <p class="buttons_bottom_block">
                            <a href="javascript:{ldelim}{rdelim}" class="button">
                                {l s='More details'}
                            </a>
                        </p>
                    {/if}
                    <!--{if $packItems|@count > 0}
                        <div class="short_description_pack">
                        <h3>{l s='Pack content'}</h3>
                            {foreach from=$packItems item=packItem}

                            <div class="pack_content">
                                {$packItem.pack_quantity} x <a href="{$link->getProductLink($packItem.id_product, $packItem.link_rewrite, $packItem.category)|escape:'html':'UTF-8'}">{$packItem.name|escape:'html':'UTF-8'}</a>
                                <p>{$packItem.description_short}</p>
                            </div>
                            {/foreach}
                        </div>
                    {/if}-->
                </div> <!-- end short_description_block -->
            {/if}

                </div> <!-- end box-info-product -->
            </form>
            {/if}
            {if isset($HOOK_PRODUCT_ACTIONS) && $HOOK_PRODUCT_ACTIONS|trim}
            <div id="product_actions_wrap" class="clearfix">

 

[AndyC]

Just re indexed URL

[wakabayashi]

I happens on my phone too, but not on desktop. Well try it with the original product.tpl. 

I guess it's theme related...

[wakabayashi]

It can happen on desktop too. Maybe you have also issues with urls. I really dont know. Never have seen this.

[AndyC]

thanks ..I'll put an original product.tpl. and see what happens 

I have logged a call with Panda forum .. I just hope it isn't a major restore or something as have done a lot of product importing and setting up

[AndyC]

I've disabled most add ons and even returned it to default template and these issues are still there .. As far as I can think I haven't changed any core files ,only template file in panda.. There has been 1 thing bugging me though which it may be. I can't go above PHP Version 5.6 ........ Would that cause a issue ??? . If I do I break my Live zencart website lol

Edited April 23, 2019 by AndyC

[AndyC]

Are there any ideas as to what could be the issue please .. It does seem to be from TB as I set the default theme cleared cache and forced reload and cleared browser history and the problem was still there ..Although the "impossible to add to cart " seems to have gone for now

Can PM website if needed

Edited April 23, 2019 by AndyC

[wakabayashi]

Have you disabled seo rewrite? (just for testing ofc)

[AndyC]

Hi ..Yes it seems to be that .. I've managed to do about 20 of each on mobile and PC and pages are corresponding now.. Just relieved at finding the issue as was thinking about starting from scratch.

Now that we have found it what would be the next course of action

and thank you

[wakabayashi]

I am no expert on this... Does your rewrite happen in htacces or do you use nginx server?

[AndyC]

I don't know lol .. All I do is generate a new .hta under SEO & URLs tab.. there is so much in there I'm not 100% sure what does what. Although I did notice it was slightly different to my other TB website with the default template which I have already looked at 

I just put it down to be a different website on a sub domain .. It's a massive page so just adding the important bit

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on

#Domain: www.mywebsite address.co.uk
RewriteRule . - [E=REWRITEBASE:/PwTb/]
RewriteRule ^api$ api/ [L]

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

[wakabayashi]

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on


#Domain: www.chesspoint.ch
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^api$ api/ [L]

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$1$2$3.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2$3.webp [L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2.webp [L]
# AlphaImageLoader for IE and fancybox
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^.*$ - [NC,L]
RewriteCond %{HTTP_HOST} ^www.chesspoint.ch$
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]

Mine looks like this. You can compare. It's not the same. Maybe there is the issue :S But I am not sure.

[AndyC]

Here's mine in full ..There seems to be a few differences
 

Quote

 

<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>

RewriteEngine on

#Domain: www.pewterworld.co.uk
RewriteRule . - [E=REWRITEBASE:/PwTb/]
RewriteRule ^api$ api/ [L]

RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]

# Images
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$1$2$3.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2$3.webp [L]
RewriteCond %{HTTP_HOST} ^www.pewterworld.co.uk$
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.webp %{ENV:REWRITEBASE}img/c/$1$2.webp [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]

# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>

AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/font-woff .woff
AddType application/font-woff2 .woff2
<IfModule mod_headers.c>
    <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|svg)$">
        Header set Access-Control-Allow-Origin "*"
    </FilesMatch>
</IfModule>

<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType image/gif "access plus 1 month"
    ExpiresByType image/jpeg "access plus 1 month"
    ExpiresByType image/png "access plus 1 month"
    ExpiresByType image/webp "access plus 1 month"
    ExpiresByType text/css "access plus 1 week"
    ExpiresByType text/javascript "access plus 1 week"
    ExpiresByType application/javascript "access plus 1 week"
    ExpiresByType application/x-javascript "access plus 1 week"
    ExpiresByType image/x-icon "access plus 1 year"
    ExpiresByType image/svg+xml "access plus 1 year"
    ExpiresByType image/vnd.microsoft.icon "access plus 1 year"
    ExpiresByType application/font-woff "access plus 1 year"
    ExpiresByType application/x-font-woff "access plus 1 year"
    ExpiresByType font/woff2 "access plus 1 year"
    ExpiresByType application/vnd.ms-fontobject "access plus 1 year"
    ExpiresByType font/opentype "access plus 1 year"
    ExpiresByType font/ttf "access plus 1 year"
    ExpiresByType font/otf "access plus 1 year"
    ExpiresByType application/x-font-ttf "access plus 1 year"
    ExpiresByType application/x-font-otf "access plus 1 year"
</IfModule>

<IfModule mod_headers.c>
    Header unset Etag
</IfModule>
FileETag none
<IfModule mod_deflate.c>
    <IfModule mod_filter.c>
        AddOutputFilterByType DEFLATE text/html text/css text/javascript application/javascript application/x-javascript font/ttf application/x-font-ttf font/otf application/x-font-otf font/opentype
    </IfModule>
</IfModule>

 

 

[AndyC]

The most important is the RewriteEngine on is different + I see the Dispatcher is different to , although have no idea what that does

[AndyC]

lol ..That didn't work using yours as a template ... It must be because it's on a sub domain

[lesley]

Do you have redirect to canonical url enabled? If so, disable it. 

[AndyC]

Hi

Are you talking about this 1.. As I have already disabled it and it seems to be working ,but now have dirty URL's

Edited April 23, 2019 by AndyC

[lesley]

@AndyC I am talking about the drop down, disable that and turn friendly urls on and test. 

[colorful-ant]

for example try this

 

[lesley]

It actually needs to be set to no redirection. 

[AndyC]

@colorful-ant

Hi that' what it was set to before and was causing issues.. Just taking Lesley's advise and testing for about 5 minutes to see what happens

 

[AndyC]

It took a while but eventually got the camera image back on mobile .. PC just did something different

Left column disappeared and no images 

[colorful-ant]

disable all caches - clear chaches - try again without cache on - regenerate images