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Kenneth Ong

Transferring to different server + domain

Question

I re-developed my entire site onto a test domain + server.

Now I want to replace my current site with the re-developed version.

I replaced all the server files + database with my re-developed site.

Front end looks ok, but backend is not working. Any ideas?

image.thumb.png.8683e44c59d84b1305ff4cecfe59af13.png

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Look at the very bottom of your screenshot. There's JavaScript reporting some syntax error. Fix that first, before looking for other issues.

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it says jquery not defined, but all the files are in the correct spot. I don't understand why it doesnt load.

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On 8/16/2020 at 4:29 AM, Kenneth Ong said:

Front end looks ok, but backend is not working. Any ideas?

I'll paste the steps I wrote based on a PS's forum:

1. Copy all files via FTP
2. Duplicate database to other hoster
3. check the php settings at your new hoster!! (PS <= 1.6.1.3 is not yet PHP7 ready! so you wont see anything in these cases)
3. open Database and edit "tb_shop_url". Set the new path and domain for your new shop  (you have to use / as the last character, like /shop/)
4. edit config/settings.inc.php and set the new database access
5. delete the .htaccess file in your shops root folder
6. login to the admin backend and go to settings > seo & urls and save the path and domain properties to create a new .htaccess file (after creating the new .htaccess file you will be able to view/use the frontend of the shop, not earlier as it contains all necessary info it needs to translate the friendly urls of the shop frontend)

I recall having seen something like your screenshot before actually follow these steps.

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Posted (edited)

Tried this but now I can't login to the backoffice.

I key in my login details and it just refreshes the page. doesnt go to the dashboard.

Clearing cache and htaccess makes no diff.

Edited by Kenneth Ong

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Do you have direct access to the database? Maybe phpmyadmin or something like that? Just to check the links are fine (item 3).

It keep showing the same as your first screenshot?

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2 hours ago, Kenneth Ong said:

Just keeps getting stuck here

I see you are not using https. Maybe adding https:// to the URL?

Did you used secure connection in the other server?

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2 hours ago, Wartin said:

I see you are not using https. Maybe adding https:// to the URL?

Did you used secure connection in the other server?

I didn't use ssl on the other server. both http and https same result

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44 minutes ago, Kenneth Ong said:

I didn't use ssl on the other server. both http and https same result

In your server, under /log, do you find any errors?

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in setting.inc.php, did you change any of the keys when you switched domains?

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8 hours ago, SLiCK_303 said:

in setting.inc.php, did you change any of the keys when you switched domains?

Nope, only the database access details

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