Modified checkout process - create account AFTER payment
Hi, I have seen this on a few stores (not sure what software they were using) and would like to duplicate it on my thirtybees store (converting from prestashop atm).
In this process, when you are looking at the checkout and ready to buy you see:
Checkout or Login
The checkout process, which is for everyone who doesn’t already have an account, is pretty standard, address, email, phone, shipping etc. Then, once purchase is complete, there is the option to convert to an account / save details. At that stage you choose a password etc.
I feel this is better than the current system which offers quick checkout (guest), create account or login, as the create account process takes the customer away from the 1-2-3 checkout work flow and takes time asking them for stuff, which makes abandonment more likely.
Does anyone know how to do this in thirtybees? Is there a prestashop plugin? I have been looking for a few hours and found nothing so far.
Yes, there has been loads of studies that show the checkout process you suggest is the best.
Sure would be great if the standard thirty bees checkout did it that way.
and what about automating this? I use a checkout in which i can enable the possibility to register a customer after placing an order completely automatic.
i didnt enable it because in my opinion people have to do that themselves but it is possible to do it this way
Yeah, I considered that, but I am not sure how it would work really. The customer wouldn’t be able to set their own password and I don’t want to email one to them (which is less secure and works badly) so when they next come to the store they would be locked out and have to do a password reset. I feel like it’s a bit hacky and surley there must be a module someplace that does this. I found this three stage checkout one: https://addons.prestashop.com/en/registration-ordering-process/19876–3-pc-three-pages-checkout.html which is a little better than the current one I guess.
The point they make is that all you need to do to change the process is
- Remove the “create an account box” and just show login or quick checkout
- Then make the “convert to account” process accessible by the user
- Fix the convert process so it doesn’t send a plain text password by email to the user
It doesn’t actually sound to hard to do… right?
Would anyone like to participate in developing a refined checkout process? I’d need it to be compatible with the Advanced EU Compliance module.
My idea would be:
- Ask for email address
2a. If customer is registered, ask for password and prepopulate the shipping and billing address
2b. If customer isn’t registered, ask for shipping and billing address
- Ask what shipping method
- Ask what payment method
- Confirm purchase
- If customer wasn’t registered, ask whether they’d like to create an account and let them set a password
- Ask for email address
@mdekker is working on the 30 bees checkout, I wonder if he would consider this
Hi, getting closer to finishing my store so decided to bump this. @mdekker - I hope you might read this thread. The basic premise is a bunch of people want a cart process which has
- “guest” checkout OR log in
- pay etc
- option to create an account so card details are saved for next time > converts guest to account.
We feel this is more efficient, will reduce abandoned carts, and is becoming more normalised
Does anybody want to contribute to the development of such a module? I think the checkout is super important. It’s something we’d all benefit from.