Product reviews missing
Fresh install added productcomments module
can leave review
shows 1 review
but when you click to read review it goes to "be the first to write your review!"
no reviews below
default theme cache cleared different browsers not logged in all the same result
did you leave the comment as logged user?
if you always been not logged than the system won’t recognize you as the user who wrote the review.
anyway I will check that module functionality because I am not really familiar with that module
First was logged in BO but I seem to recall last install they showed up if I left test reviews
Tested again chrome and firefox as logged out still not showing after approved
Have set to allow guest reviews
Tomik last edited by
i have this problem as well.
Hmm, are you approving the reviews? I just tested on a fresh install and it is working for me. Watch this video. https://www.screencast.com/t/LX5VX2JZq
@lesley I also just tested it and its working fine.
I cannot reproduce the bug describe here.
I believe that @vzex theme is not updated.
tpl files and js file comes from the theme folder and not the module root folder.
Hmm that could be the case, but I am not aware of any breaking updates in the theme. I think they are using the latest too because of the fixtures / color scheme of it.
I dont think so, the “be the first…” button is blue in the attached screen shot.
and this is what have: http://prntscr.com/g3kjyr
Oh, right, weird.
Tomik last edited by
using the panda theme i get this http://i.imgur.com/475sukf.gifv
That appears to be a theme bug. You should let the developer know, he said he would support thirty bees.
vzex last edited by vzex
Yes, approved reviews
Hm could this be a permissions issue?
Bluehost forces everything to 775 not 755 and 654 not 644
This was a fresh install using default theme downloaded two days ago from https://thirtybees.com/download/
I did have panda installed prior to the fresh install but that should not be affecting the fresh default and database install
Installed panda this morning before I left for the day checking panda theme the number/stars are there but the review is missing again!
What is the link for the freshest newest?
PS sorry TB coffee for the less than 5 star review, you know, testing
productcomments main folder set to 775
everything inside 755 and 644
I’m hesitant to start changing all the TB permissions and break something although permissions are breaking things now.
Those are the correct permissions for the files.
Reset, no change
Uninstalled reinstalled, still not showing comments on panda
safari guest, approved, shows stars, no comments
I saw in another thread the developer of Panda is still working a few compatibility bugs out. You might try their support system.
Yeah, sent Jonny one last night.
Just switched back to default SAME
Do you want me to take a look at it?
Sure, just had to ask hostgator to increase translations for panda!
Hate hitting roadblocks, just want to drive in the fast lane to press live
Ok, I see the issue, its not allowing guest comments. I will get it fixed today and post an update.