Problem with stripe webhook

  • Hi,

    I got this message (see message below) from Stripe regarding problem with webhook indicating trouble delivering data to a webhook endpoint - and suggesting it is a server issue.

    My server - cloudways - suggested disabling Varnish cache.

    Is that the correct solution?

    Anyone can explain and help solve the issue?


    Mesage from Stripe payment:

    “We’re contacting you because we’ve had some trouble delivering data to a webhook endpoint associated with your account in live mode …”

    One recent call to your endpoint returned an HTTP status code 500, which signals a server error on your end. You may want to check your system logs to get more information about the error …"

  • What does your server error log say?


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