Good to know
Posts made by hfxracing
RE: Thirty Bees customer reference
@vincentdenkspel wow I do not have that field in my mailchimp I asume you are using the official 30 bees module for the sync to mailchimp? & it’s updated and all that good stuff? and the field is always there before you enter anything? Or is itr appearing after you enter a e-mail address?
RE: Packs and stock management
I see what your trying to get the shipping cart to do but I recommend a inventory tracking solution and not use your shopping cart. I use quick books to see my inventory levels & I can make packs/bundles in there it will let me know when there is not enough of any one thing. if you set a min reorder point it will alert you so should never run out on your store. However you will have to update the inventory on your shopping cart to reflect that. Maybe add this to the advanced inventory feature in the store.
RE: Your experience with customers who say "my password doesn't work"?
I find it’s usually the customer. I just help them & go on about my day it’s apart of the customer service experience. I also ask right away if they were trying to place a order and if so get the order squared first. Don’t Loose the sale.
Most people do not read e-mails or mis read them. Make sure the e-mail they are getting has good clear instructions that a monkey could do it. I fine you have to lead people to get the required action sometimes.
RE: Product-specific attributes
I would take the direct & easy approach & use a bullet list for product specific
Tshirt they can come in a color black blue green etc so these are global
sizes would be as well large small extra large etc
If you have things that are only unique to that product I might add them this way
- Mesh material
- water resistant
- Bullet proof
Unless I missed what you were going for.
RE: how to refund with paypal 5.3.2?
I think it’s because your in sandbox mode. Your testing so its not a real transaction. I have used the button on the store to do a refund so I know it works. I prefer doing it directly at paypal since they show you all the fees reversed which you then can credit in your accounting.
RE: Help setting up reCAPTCHA module
ya I have lots of fun with it too. what I did was deleted the key at google then made a new. went to moles section of the store entered the keys scrolled to the bottom looked for the reCAPTCHA box click the check box then save. I had to do this 3 times before it took