[Module Images Deleted after update]

This is the third time I have updated some modules and the images related to the module no longer show after the update, showing just a question mark placeholder.

Modules:

• Block Product Payment Logos
• Block Image Slider
• Block Banner
• Theme Configurator

I have had to manually add the images again after the update - any ideas as to why this is happening?

 

Thanks in advance.

 

[WWW not re-directing to non-WWW]

On 5/27/2019 at 11:05 AM, musicmaster said:

Try to create a text or html file in the root of the domain and look whether you can see it. That way you will have excluded every influence of the shop software.

Thanks - I could not access the simple html file using the www - so guessing the issue is with my host rather than the software.

I'm working with the host now to resolve - they are investigating. Appreciate the help.

[WWW not re-directing to non-WWW]

2 hours ago, musicmaster said:

What happens when you delete (rename) .htaccess? 

The non-www goes to blank page and the www still goes to 404.

[WWW not re-directing to non-WWW]

4 hours ago, musicmaster said:

I don't understand this setup. You have multishop. So there should be at least two shop urls in your story. Yet there is only one.

2 x non-www* domains currently setup for 2 x shops and both work fine - but when adding www.* respective domains have unwanted behaviour - the first domain has 404 and second domain redirects to the first domain.

does that make more sense?

 

thanks

[WWW not re-directing to non-WWW]

1 minute ago, AndyC said:

Possibly not but have you checked under  Preferences / SEO & URLs

check settings in there

Thanks for the reply,

 

With a Multistore the settings you refer to are moved to Advanced Settings > Multistore where you can choose WWW or not - I have tried both but the problem is still there, just reversed. 

[WWW not re-directing to non-WWW]

I am having issues with a multi-shop store:

 

The www.mydomain.com is not automatically redirecting to mydomain.com and instead displaying a 404 error.

 

I have checked the DNS settings with my host and the records are working fine.

 

I have also tried various methods of adding to the .htaccess file but nothing is working.

 

Currently Shop 1 (www) displays a 404 error and Shop 2 (www) re-directs to the Shop 1 domain.

 

Any help would be much appreciated.

 

Thanks

[No logo image in invoice PDF]

29 minutes ago, irmantus said:

Open pdf/header.tpl file and edit line "{if $logo_path} ...", just change img src so it points to actual file of your logo, like so:

        {if $logo_path}
            <img src="../img/shop-logo_1452460446.jpg" style="width:{$width_logo}px; height:{$height_logo}px;" />
        {/if}

Hope that helps.

Thanks - Unfortunately, I have a multi-store so there are 2 x different Logos - so changing the main .tpl will force to use only single defined logo. Can this be done on a per theme basis by copying to theme/PDF folder?

 

UPDATE: I just copied the PDF/header.tpl to theme/PDF/ with direct URL to logo and it works 🙂

[No logo image in invoice PDF]

I am having the same issue - any advice? I have a multistore and both invoices have no logo.

 

Thanks