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Carlos Minguell

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Everything posted by Carlos Minguell

  1. Many thanks for your reply, There are no problems creating customer accounts with accent in first letter of name, the error is showed when the customer clics on the "pay with credit card" button in the fifth steep. When the word with the accent is in the surname or other field, the problem doesn't appear. I have Applied fix in Database Schema to some lines that showed "..._unicode_ci" instead of "..._general_ci", but the error appears again. In Core Updater there are also a lot of lines with the error you can see inthe attached image. Should I fix it or is it not important? Many thanks and best regards,
  2. Hello, Yesterday, a customer of my store received the error "Your request has not been processed. Please contact the administrator. Your support ID is: (number)" when trying to complete his order. Since the checkout process was working correctly for the rest of the customers and after extensive testing, I discovered that the error occurs when the customer's name has an accent on the first letter (For example Óscar). I don't suppose it's something I can fix, even with the help of the forum, but I'm posting it here so you're aware of the bug. Thanks and best regards,
  3. Many thanks Datatrick! tb_shop_url was empty. I have deleted it and import the one from the database of a test install and now it has the right values and the front office works. Do you know why this table was empty? I mean that I restored the database from 3 diferent backups from a date I'm sure the Web works fine, but it seems that tb_shop_url was not restored correctly even though the restore utility said it was successful 😞
  4. Hi all, After upgrade the Redsys payment module and update TB to 1.5.1. The front office doesn't work and this message appears in the backoffice: "You are connected with the following domain name ocean-photos.es This is different from the domain name specified in the "SEO & URLs" tab. If this is your domain, please change it now." But these that area in SEO + URLs is missing! (see image). So I can't change anything there. I have checked in the database configuration table but PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL have the right domain. As I didn't know where the problem is, I restored Web files and database backups, but the problem is still there! Somebody know what is happening here? Many thanks! Carlos configuration table:
  5. I'm sorry for delaying my reply, but I'm out of home and I have limited access to Internet. I really apreciate your help! Here you have the stacktrace: 1. classes/Link.php:315 source DispatcherCore->createUrl(arguments) 2. modules/whatsappchat/whatsappchat.php:675 source LinkCore->getAdminLink(arguments) 3. classes/Hook.php:769 source WhatsAppChat->hookBackOfficeHeader(arguments) 4. classes/Hook.php:473 source HookCore::coreCallHook(arguments) 5. classes/Hook.php:288 source HookCore::execWithoutCache(arguments) 6. classes/controller/AdminController.php:3934 source HookCore::exec(arguments) 7. classes/controller/Controller.php:198 source AdminControllerCore->init() 8. classes/Dispatcher.php:861 source ControllerCore->run() 9. admin485hmsjqj/index.php:58 source DispatcherCore->dispatch()
  6. I don't have the necessary knowledge to understand what it means 😞 Any help would be welcome! Many thanks,
  7. Many thanks for your advice! I forgot to hide the directory 😞 This is the error log I get when access to orders or customers: Argument 3 passed to DispatcherCore::createUrl() must be of the type array, int given, called in /var/www/vhosts/XXXXX/classes/Link.php on line 315 file /var/www/vhosts/XXXXX/classes/Dispatcher.php at line 1228 1209: 1210: /** 1211: * Create an url from 1212: * 1213: * @param string $routeId Name of the route 1214: * @param int $idLang 1215: * @param array $params 1216: * @param bool $forceRoutes 1217: * @param string $anchor Optional anchor to add at the end of this url 1218: * @param null $idShop 1219: * 1220: * @return string 1221: * 1222: * @throws PrestaShopException 1223: * @internal param bool $use_routes If false, don't use to create this url 1224: * 1225: * @since 1.0.0 1226: * @version 1.0.0 Initial version 1227: */ 1228: public function createUrl($routeId, $idLang = null, array $params = [], $forceRoutes = false, $anchor = '', $idShop = null) 1229: { 1230: if ($idLang === null) { 1231: $idLang = (int) Context::getContext()->language->id; 1232: } 1233: if ($idShop === null) { 1234: $idShop = (int) Context::getContext()->shop->id; 1235: } 1236: 1237: if (!isset($this->routes[$idShop])) { 1238: $this->loadRoutes($idShop);
  8. Hi there, I have updatded to 1.4 this morning. After do it, the frontend looks to works fine (not all... all categories showed as deactivated, I do not know why, but it is easy to activate them again). In the backoffice all seems to work fine, excepting CUSTOMERS and ORDERS: I get a 500 error when I try to enter in orders or customers. I have all modules updated, PHP 7.4. In my server log I can see this kind of error: 2022-12-16 19:14:08 Error 89.131.145.146 500 GET /admin485hmsjqj/index.php?controller=AdminOrders&token=55d174ffa90021e1c671bf99b2a466d3 HTTP/1.0 Anybody knows what is happening here? Many thanks and best regards, Carlos
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