Augustus_Solo
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Posts posted by Augustus_Solo
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@lesley I have tried reseting the PW but still cannot login to the BO.
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@lesley I have replaced the missing tables but I'm still getting the login error "Emplyee dosen't exist" although I was able to login when I applied the patch you gave me to classes/Employee.php.
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@lesley Okay, I'm going create a the missing table pssmartylast_flush.
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@lesley Yes.
I also cleared the files in public_html/cache/smarty/ except the index.php
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@lesley Hello Lesley, After I added the column the error with the employee was resolved, but I also got the following error:
[PrestaShopDatabaseException]
Table 'atcdphardatabase.pssmartylastflush' doesn't exist
SELECT UNIXTIMESTAMP(lastflush) AS last_flush FROM
ps_smarty_last_flush
WHERE type='compile' LIMIT 1 -
@lesley Okay, I will do it and revert shortly.
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@zimmer-media When I enabled the Debug mode I got the following error:
[PrestaShopDatabaseException]
Unknown column 'lastconnectiondate' in 'where clause'
UPDATE `ps_employee` SET `last_connection_date` = CURRENT_DATE() WHERE `id_employee` = 10 AND `last_connection_date`< CURRENT_DATE()
and this too at line 804 in file classes/db/Db.php
- if ($webserviceCall && $errno) {
- $dbg = debug_backtrace();
- WebserviceRequest::getInstance()->setError(500, '[SQL Error] '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);
- } elseif (PSDEBUGSQL && $errno && !defined('TBINSTALLATIONIN_PROGRESS')) {
- if ($sql) {
- throw new PrestaShopDatabaseException($this->getMsgError().'
'.$sql.'
'); - }
- throw new PrestaShopDatabaseException($this->getMsgError());
- }
- }
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@zimmer-media Yes, I believe they are because the shop with the old domain is on the same server and it is working fine.
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@traumflug I also get a blank page appearing when I tried to set the Shop URL in the BO under Preferences /SEO & URLs . I'm not sure why, but I think it is connected to the login problem.
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Thank you Traumflug, I will work on it with the steps outlined above.
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Hello Traumflug,
I'm still finding it difficult to login to the backoffice. I was able to login when I applied the patch you gave me to classes/Employee.php. But after changing my BO passward and reverting the above change to classes/Employee, I still get the error "The Employee does not exist, or the password provided is incorrect."
Please, should I do?
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@lesley Alright. Thanks
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@lesley It is just a new domain or the same server but a different cpanel account.
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I upgraded from prestashop 1.6 to TB, everything was working fine, then I decided to move the shop to a new domain.
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Yes, I did change the shop url in the shop table. The shop on the old domain was running on prestashop 1.6 before I upgraded it to TB.
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Hello,
I transfered my Thirty bees shop to another domain (atcdpharma.com). However, after migration when I tried to login I get an error: Emloyee doesn't exist or password invalid. I have tried to reset password several times using forgoten password but it didn't work. I have also tried to reset pasword manually from cpanel phpmyadminbut still can't login to the backoffice.
Please, somebody help!
I have read through all relevant threads on this forum and also on prestashop forum and haven't found the solution.
Can't login to back office after migrating shop to another domain
in Migrations
Posted
@lesley Should I give you my BO login details, so you can have a look at it. because, I don't know what to do.