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jong

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Posts posted by jong

  1. I am getting the following error when checking out as a guest using any credit card:

    "An unrecoverable error occured while retrieving you data"

    We are on Thirty Bees build 1.1.0

    Our payment module is Authorize.net v2.0.1 - by thirty bees

    I have tried all the major credit cards on both Chrome Version 81.0.4044.138 and Firefox Version 76.0.1 and get this error as a guest

    "Enable guest checkout" in Preferences-->Orders is set to 'Yes'

    Paying by credit card while logged into an account works just fine. 

    Thanks. -J

  2. After placing an item on sale the <p>paragraph</p> tags appear around the name of my product id on the frontside within search results. Flow....BO->products-->search product->click edit next to product->prices->specific prices->add new specific price->then I apply a discount by percentage as well as set the calendar range for the sale and save. After these steps any product that has had a specific price rule applied to it has the <p>paragraph</p> tags around it in the search results. How do we avoid this? We know how to fix it. 

    Here is an example.

    https://www.outletshirts.com/search?controller=search&orderby=position&orderway=desc&search_query=PC149Y

     

  3. I can't seem to get rounding correct in the cart, very frustrating. As you can see in my screen shot my first line item should = $81.54 ($27.18 x 3) and then the 2 lines together should = $99.53. I can't and do not want to round in this way. The round should not go past 2 decimal places. This would be not different than buying clothing in a brick-and-mortar retail store, they would not round in this way. I have tried 4 decimal places in preferences-->General as well as every option under 'Round mode.' I have also tried 'Round on each item' and 'Round on each line'. 0_1531856792572_shopping cart rounding issue.PNG0_1531856893547_current setting for rounding.PNG

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