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jnsgioia

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jnsgioia last won the day on February 10 2019

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  1. Hello, I tried to add product to my site using the Printful module after upgrading to TB 1.6 and it returned a 500 error and said the product was not added. I checked the site and it actually added the product but without combinations. The PHP error log is as follows: Message: ValueError: str_repeat(): Argument #2 ($times) must be greater than or equal to 0 Location: classes/webservice/WebserviceOutputBuilder.php line 829 It appears to be a problem with adding the images. I reached out to the Printful customer service and after sending it to their "Team" they told me that the problem is on my end. The only problem is in adding new product. Orders are syncing with Printful and they are updating shipping information correctly. Any help would be greatly appreciated. Laura
  2. I figured out how to check the ownership using filezilla. I found that on both the sites with an error there is a file named .directory-upload which has an ownership of 0. This file does not exist on the other site. Is this an important file? If not can I delete it? If it is how do I change the ownership? Thank you for your help.
  3. Thank you, how do I check ownership?
  4. Hello, I have three websites with thirty bees installed. Two of them (the first two I created) after upgrading to 1.6.0 have this error on the configuration page: "Set write permissions for the "modules" folder and subfolders." The third site does not have any error. I have checked the write permissions and all sites are 755 and 644. The reason I found this is the Printful module on one site is no longer syncing to Printful. How can I resolve this problem? Thank you for any help.
  5. Thank you! That fixed the problem.
  6. It looks like it is a problem with the spreadsheet module. This is the error: Declaration of PhpOffice\PhpSpreadsheet\Collection\Memory::get($key, $default = null) must be compatible with Psr\SimpleCache\CacheInterface::get(string $key, mixed $default = null): mixed in file modules/tbspreadsheetdatasource/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Collection/Memory.php at line 40
  7. Hello, I updated to the 1.6 version and when I tried to do a csv import of a spreadsheet I got a server error 500. I reverted to version 1.5.1 and the upload went through with no problems. Thank you for any help in this, Laura
  8. Is there a way to mass update the products to use a tpl in the theme folder? Thank you.
  9. Works like a charm now, thank you!!!
  10. Oh, sorry, I will update to the bleeding edge version and try again
  11. I just updated to 1.4 again and tried to upload a csv file (file is attached). It failed again. This is the error that showed on the fail: Errors occurred: Property FeatureValue->value is not valid Property FeatureValue->value is not valid Property FeatureValue->value is not valid Property FeatureValue->value is not valid Property FeatureValue->value is not valid tblPrestashopUpload.csv
  12. Sorry I was unclear. Yes, I meant 1.4 vs 1.3. I have attched the file which failed in 1.4 and worked in 1.3. Thank you for any help. tblPrestashopUpload.csv
  13. I use ~ as the multiple value separator in my csv import. After I upgraded to 4.0 the features field did not populate and the import failed. I downgraded to 3.0 and everything worked as normal. I can not use ; as the multiple value separator. How can I fix this? Thank you.
  14. Thank you, I will check it out.
  15. Hello, I haven't posted here in years but have been happily using TB almost from the beginning. I need to generate an xml file regularly to link our site to a book search site. Is there a function in ThirtyBees to do that or will I need to get module to do it? If I need a module do you have any recommendations (my budget is very small at this time). Thank you, Laura LJsBooks.com
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