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E-Mails not submitted to backoffice


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Posted

Hello,

I just noticed that my contact form seems to be broken somehow. The sender seems to get a copy of his message, but there is no notification in my backoffice / it's not archived.

Even though under advanced settings > E-Mail it lists the message confirmation mail was send.

Right now I don't think I have any chance to read a message someone send me.

The odd thin is, it worked ~2 weeks ago. The only major change I can imaging during that time was connecting with Cloudflare / CDN. Hmm, but still, why does it only effect the backkoffice...?

1 answer to this question

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Posted

I just applied this fix: https://presta.site/blog/en/fix-prestashop-contact-form-not-sending-mails/

At least it's a work-around but still there aren't any notifications in my backoffice...

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