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  1. wonder if it's a problem with the contact form when set to SMTP? works on PHP though, could that be a thing?
  2. ah okay, so nothing to do with the problems I'm having, I always reply with outlook anyway 🙂
  3. Just noticed this Brent, is it relevant?
  4. Ah, no, deffo not there, only messages there are ones the customer has added when they've ordered 🙂 I can see the email in Advanced perimeters > Email though
  5. Okay, so i replied via email, Doh! How do i reply using the back office, i see the email but no reply button?
  6. Thats what i get when using the test email, and no, because i get the error the person can't submit the question in the first place 🙂
  7. Forgot to say, Our sender score has gone up to 74 now so getting loads better 🙂
  8. Hey Brent, I've been meaning to update this so thanks for the bump 🙂 So, I managed to stem the flow of spam on all the sites so that's a good thing. Server IP is 100% unblocked from Microsoft and not showing up on any of the banned lists on the links on this thread so that's great news! BUT, for some reason it still doesn't work on SMTP and throws an error on the contact us page, But, works just fine on PHP? My friend is on holiday for a bit so not had chance to request an IP change with the host or run Ian's script unfortunately. While I'm here though can I just thank yourself and Ian for all your work and help with this, I really do appreciate it 🙂
  9. Hi Ian, I've found out the reason why the server was blacklisted in the first place so I thought I'd try and stem that flow first, then if it gets listed again after I'll only have to change it once 🙂 I have two older sites on the same server that seem to be trying to resend emails so we've commented out registrations and contact us, it's sites I will be redoing on TB and just havn't got round to it. Looks like i stopped receiving bounced emails into spam about the right time, then I've now started getting them again (after the server was unlisted) just had a few bounced emails this morning but they are on the list, only a few more it will re-try and hopefully they'll now dry up 🙂
  10. Hi Brent, We've added the above and it's not made any difference 😞 Switched back to PHP and it works fine still?
  11. HI Ian, error is still coming up the same 😞
  12. thats what i get 🙂 Error: Please check your configurationUnable to connect with TLS encryption
  13. nope still getting an error on the contact page, but i think we're getting somewhere 🙂
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