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ThomDe

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    Various Questions and Issues

    in Technical help

    Posted · Edited by ThomDe

    No worries!

    Thank you very much. You were very right. I really appreciate your help.

    I was able to solve the checkbox issue and the duplicate company address too! I had disabled the store contacts but for some reason there was a custom HTML block which I found after deeper inspection of the code.

    I will check if the Order Number module works later. 

    The only thing left is removing the carriers. Great!

    Various Questions and Issues

    in Technical help

    Posted

    16 hours ago, colorful-ant said:

    Some things would be easier to answer if there was more information on various questions.
    For example, which TB version, which template, etc. .....

    Sometimes it also helps to search the forum .......
    Example your question 2
    see here:

     

    No need to phrase it so unfriendly. However you are right in the case of the missing information.

    I am using TB 1.1.0 with the Niara template.

    Regarding  Question 2: I was using Google prior to opening this thread because it usually displays topics from this forum. I was unable to find anything beforehand. Thank you.

    Various Questions and Issues

    in Technical help

    Posted · Edited by ThomDe

    Hey guys,

    I am currently working on two issues. I was able to partially solve one.


    Issue 1 (duplicate company address): https://prnt.sc/tbc64r

    For some reason there are 2 of the company address blocks. One is positioned correctly with the correct information, however the other one is filled with the examples in the wrong position. 
    How do I resolve this?

    Issue 2 (missing checkbox): https://prnt.sc/tbca04

    I was able to solve this one partially. The issue was fixed when adding "class="label-text"". However whenever I add it into the code it does not seem to appear in the browser. What's the correct file for this?


    Question 1: Is it possible to completely remove the courier/delivery option? We are selling virtual items which is why we would not need it.

    Question 2: How can I set the references to #000001,  #000002,  #000003 instead of the random letters?

    Image Background Removal

    in Theme help

    Posted

    On 7/1/2020 at 4:22 PM, Pedalman said:

    I had the same question in the past.

    I stumbled also about shops that had non-white product image backgrounds and if they choose to have a gray background it looked attractive to me. At this time I thought to know that Google and also Amazon had the "prerequisite" that product images have white background. Today I think it might be ok if it is consistent.

    As Petr and Oliver said you will need png images with 'transparent' background. Then you can make product image background in any color you like via css (theme settings). Right?

    But now I am interested in two points:

    1.) I want to go in near future with webp images. Does thirtybees create these 'after' product image background for png was rendered? So, if I have product image with transparent background and choose a gray backfground via css does the webp then have a grey background or something else?

    2.) I assume that if I have png product images with transparent background and I export my products via feed to Google (Shopping feed), Amazon etc. I would have no problems since they gather the png with transparency and add the background they like?

    Unfortunately I don't have an answer to 1.

    However I believe 2. should work. Best for both would be trying it.

    Transferring to a new server

    in Technical help

    Posted

     

    3 hours ago, AndyC said:

    Yes.. Use your hosting site and back up both your files and SQL.. I compressed files and did a SQL download. Moved over to new host and reinstalled and resetup. First time I had done it as well

    Wonderful, thank you. Was anything missing or buggy?

    How do you create and use a back-up in a fresh TB installation?

    in English

    Posted

    14 minutes ago, datakick said:

    You can simply reinstall the system in-situ:

    1. drop database using phpmysql 
    2. copy install directory from thirtybees.zip file to your thirtybees root directory (you probably deleted this directory after you installed the system for the first time)
    3. go to www.yourdomain.com/install and you will be able to re-install the system 

    Great, this wouldn't affect my CSS/TPL file changes, newly added modules or other settings would it?

    How do you create and use a back-up in a fresh TB installation?

    in English

    Posted

    Hello,

    I chose a non-English language even though the shop needs to be in English. Now I am having issues fixing this which is why I thought about a simple reinstall. The issue is that I don't want to loose any changes I made during the current TB period. How do I transfer all the important changes including file changes that were not made through the back-office?

    Why are my CSS changes not applied to the TPL/Theme?

    in Theme help

    Posted

    Hello,

    I recently started customizing the Niara template but whenever I save a change it does not do anything. However, when I do a direct style change in the class in the TPL it's displayed on the website.

    I am trying to change the way the Logo and Shopping Cart are displayed. The files I edit are the blockcart.css and the global.css. I even tried to add new classes and create CSS changes for those but there still seems to be no change.

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