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Rich I

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Posts posted by Rich I

  1. I completely removed the module, downloaded a new copy and uploaded and installed - no change 

    When the url is pasted into my browser it shows a blank page with the spinning blue circle still

    I have no other email or GDPR modules installed.

     

  2. Hi, I have installed the module and it says on the next process there are 4 emails to send. I have the cronjob set up on a daily cycle and even copied and pasted it manually and the status of 4 emails to send has not changed for 5 days, am I missing a step?

    When the url is pasted manually all I get is the blue spinning circle on the my browser, I not sure if this is complete or waiting to resolve?

    thanks in advance - Rich I

  3. I have been looking through the forums and online and cannot find anything as to whether I can download sales tax information from the BO. We are in Canada so have 2 sales taxes and it would make life easier if we could download the information separately so as to pay them individually the our Provincial and Federal Government's. They are listed separately on the invoice but I can't find them listed anywhere so they can be put into an Excel sheet for example. I have looked at Datakick and it doesn't seem to do that.

    any suggestions?

     

  4. I have set up the site map module and the site map link is in the footer. When I open the site map and click on suppliers I get a 404 - Page not available.

    I have unchecked the supplier box on the sitemap module but that has made no difference.

    I have suppliers listed and tied to products, but again no change.

    Has anyone else had this issue?

  5. Yes, I have tried that option, it offers 2 at the discount rate and then each subsequent item at the same discounted price. So If i put the price at $15 and from unit 2 $2.50 discount/unit 2 units becomes $25 as it should. But, if I then click on 3 units the price is $37.50 and 4 units is $50, the system keeps offering the next unit at the discounted price, when the deal was looking for was 1 for $15 and 2 for $25

  6. I am using the community theme default and want to run a product offer of buy one for $15 or buy two for $25

    I have looked through the documentation and the forum and cannot find an answer of how to do this with a product.

    I have tried adjusting it in specific prices and combinations and neither of these work for me

    Am I missing something obvious or is it not a present feature? 

  7. I have been working on the test store and all was working great. Using cPanel I migrated the files from the test store folder to my main site folder and ever since the visitor logs in the admin dashboard have not been working. I have checked the hooks etc. and I can't seem to see a reason why, anyone else had this issue with this of did I miss a step?

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