Davercade

Hi Lesley, I'm not gone - I still want to try it, I'll have a look at my cloned setup and see if I can work something out but as I non techie mucking with files is not something I'll be trying!

Hi all - sorry I never replied, no I had to do a restore and that turned into a bit of a job. A few lessons (obvious now I know) do the clone test as it's the best test. A test rig using XAMMP is only half of a test as it doesn't factor in server differences! Anyway you live and learn :-) My provider won't change these files either. However because I lost complete access to my frontend AND backend that problem has sadly scared me off TB - which is a real shame! D

Lets see what they say - if I have to and because I can't roll back, I guess I need to FTP up my backup. Drop the database and then restore it from my backup right?

Hi Leslie, I've just sent them a request to disable and lets see what comes back! Thanks again, Dave

Thanks Lesley - I will, if they won't or can't am I looking at restoring PS do you think?

Hi, that's already at 0? 101 NULL NULL PSGEOLOCATIONENABLED 0

I've just logged into it now

I have used it before!

I can't access my backend either..

Hi Lesley - thanks for the reply, my backend is totally unresponsive as well! my error log shows [Fri Aug 25 16:50:18 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:50:19 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:50:20 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:50:20 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:50:29 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:50:37 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 16:57:40 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 17:03:54 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 17:11:14 2017] [error] PHP Fatal error: Class 'Module' not found in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/modules/psonesixmigrator/psonesixmigrator.php on line 35 [Fri Aug 25 17:11:14 2017] [error] [client 89.127.55.119] File does not exist: /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/favicon.ico [Fri Aug 25 17:11:15 2017] [error] [client 89.127.55.119] File does not exist: /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/favicon.ico [Fri Aug 25 17:11:21 2017] [error] [client 89.127.55.119] Directory index forbidden by Options directive: /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/modules/psonesixmigrator/ [Fri Aug 25 17:15:24 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 17:15:23 2017] [error] [client 93.40.243.99] File does not exist: /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/wp-login.php [Fri Aug 25 17:23:07 2017] [error] PHP Fatal error: Cannot redeclare geoipcountrycodebyname() in /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/vendor/geoip/geoip/src/geoip.inc on line 1602 [Fri Aug 25 17:23:06 2017] [error] [client 223.229.239.212] client denied by server configuration: /var/www/vhosts/46/495126/webspace/httpdocs/urcarfresheners.com/wp-login.php

Hi All, Just migrated from PS 1.6 using the migration tool and now I have a blank screen error 500 - https://www.urcarfresheners.com/ Before I panic, is there anything I can do before I go trying to restore files etc.. My test local XAMPP went ok and of course my main one hasn't - I didn't notice any errors during the upgrade process. Thanks, Dave

@alwayspaws Thanks for the welcome, dipping my toe in the water and getting ready to move our site over!!