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kaidao

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Everything posted by kaidao

  1. I contacted the support : solvercircle lab (http and not https), they asked me all the admins and ftp pass to check their modules and they end up telling me that my version of prestashop was a modified version of prestashop because of thirtybees, so for that it requires a modification of their module and of course a cost for this operation...Then I had the idea to contact thirtybees forum yesterday to have maybe some clue of what was wrong..I have been sending 3 mails to explain what Datakick explained to me not mentioning anyone of course, and they just ask me to write a mail for an estimation to another service, I asked them to send me a proper version of their module..I will see what the answer will be and if it is negative, I'll ask for a refund..I see it coming that way.. Does anyone of could eventually modify this module to work on 1.6? Is it possible to do it without breaking rules of property of the module? and if it is a problem, does anyone of you know about an equivalent module ,an alternative?
  2. Thanks, this confirm that the module I bought is not 1.6...on the web site it says compatibility from 1.5 to 1.7, so i asked them to check and to send me a 1.6 version..Thanks for your support
  3. By the way does anyone of you have an equivalent of this kind of module for customizing t-shirts working with thirtybees?
  4. I just asked them witch version I bought from them as it doesn't says it..Thanks for your help
  5. I'll write another mail to the service, that for your suggestions, in fact it says from version 1.6.0 to 1.7.6...
  6. Thanks for your answer, but no I bought a 1.6 version, I asked the support service and they tell me that thirtybees is not a proper prestashop version 1.6...But I have tone of prestashop 1.6 modules and they all work perfectly...They don't want to hear about me...
  7. Hi everyone , I just purchased a module for custom t-shirts design from custom product lab, I tried to install it and I have an error coming up as shown on the attached files...Is anyone able to help to debug my issue? Best regards
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