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KD

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Posts posted by KD

  1. Hi,

    We have installed stripe module and testing it in in the test mode. During checkout it redirect to stripe website to enter the credit card information and stripe is successfully complete the transaction. Once the transaction is completed and returns back to TB, it shows "Failed to validate order" 

    we checked in stripe module> Stripe Transaction tab it shows "Charge Failed"

    Any ideas, how to fix this issue?

    image.png.5abc957ff2a42efed371226daf2a9b13.png

    • Like 2
  2. Hi,

    We ran the TB cleaner to clean-up all the test data and start fresh.

    When we add the new product and try to add the combinations for any products it gives " duplicate entry for key 'primary' " and it does not update the combinations on the product page. If we go back and edit the same Combination, remove Null value and re-add the value it save and update successfully.

    Has anyone experience the above issue and if there is any solution to fix the issue?

     

    Thanks

    KD

    combination.JPG

  3. I am working with Kinro, he mentioned this is a permission issue. "The file/folder permissions to be the same as that those TB default files after upload modules via back office without manually change permissions. It is related to the user account of the server that running for TB."

    When the module is uploaded it sets this permission "drwxrwxrwx 11 www-data www-data 4096 Oct 3 17:26 agilekernel" Rest of all other folders permission are "drwxr-xr-x"

    I am uploading the module with superadmin account, created during installation. What do I need to do, so that permission does not get changed, when the module is uploaded from BO?

  4. @michael VMware cluster is another solution, but it is not free.

    I don't think TB or Prestashop has any solution for auto increment. We are too waiting if there is way to separate auto increment only on server level, so that it dose not affect database tables or to any software in use. Some how magento has manage to fix this issue by installing a hot-fix patch.

  5. @michael We had configured Galera cluster in combination with GlusterFS for shared /html folder, it run well if you have it on SSD's. We did not setup on VSP, it was on our local servers. We end up removing this setup, due to auto increment. Galera controls the auto increment for each server in cluster. Issue is all your ID's ( Customer, login or product ) will be generated randomly based on which server is actively writing to database. If you do not care for the random ID numbers, then Galera works well.

  6. We are planing to host TB in our datacenter and would like to know if anyone has scaled TB in cluster environment? Or point us in right direction to install TB in HA environment?

    Thanks KD

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