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teleservicecenter

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Posts posted by teleservicecenter

  1. There is something really strange going on with advanced stock management. When a product has combination, you cannot change the purchase price (wholesale price) or the stock management gets messed up. I will try to explain this with pictures:

    This is our testproduct with 4 combinations. 0_1535010318506_63bf5766-ed82-4ecc-9937-6039bf670b21-image.png

    Advanced stock management > TESPRO > Details 0_1535010366561_f02734fc-e555-43df-860d-f1351ff13afa-image.png

    Advanced stock management > TESPRO > Details after I add 1 item to stock 0_1535010404724_23097ebb-e019-439c-a934-c23acfed50ec-image.png

    Advanced stock management > TESPRO after I added 3 additional to stock with a different purchase price 0_1535010543218_2074c361-d0da-43cd-9339-bfb70deaa368-image.png

    But when I open these details I only see 1: 0_1535010404724_23097ebb-e019-439c-a934-c23acfed50ec-image.png

    If I then say to remove stock I get to see this: So there are 3 @ €150 and 1 @ €200 € 0_1535010489812_77b0fa36-0409-4090-9eb8-08a0ffc8d6fa-image.png

    And when I check the productpage it does say there are 4 in stock: 0_1535011129638_d9baa55a-bdde-470e-9165-4e3e092493e1-image.png

  2. We have a store with multiple electronics products. We use the customization field to enter the unique serialnumber of the product so we can later display it on the customers invoice. (He needs it for waranty).

    But when I search for a product in the backoffice (order creation page) and multiple results show, also multiple customization options show. In the example (see pic) I searched for "Samsung Galaxy" and got a result of about 80 products, with a matching number of customization fields. 0_1530532273609_tb-customization.png

    Any ideas as to how I can fix this?

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