buzzworm

@dynambee Hi, yes I mean technical "emergencies" regarding the website. We have employees in our store which could handle customer-service issues, but I'm the only one around who could deal with technical issues that might happen with the site. Thanks for your answer, that makes sense.

Hi everybody, this question is not necessarily specific to Thirty Bees or PrestaShop, but would apply to any self-hosted shopping cart (or website). How do you handle support and monitoring for "emergencies" while traveling and unable to log in or even communicate? Are there reliable companies that do this for a reasonable price, or should I look for a capable, trustworthy individual to hire for these temporary "on-call" duties? Thanks!

Thanks to both of you for the very helpful responses. I had looked at POS TPV a couple years ago but forgot about it. I'll definitely be giving it serious consideration!

Hi, My wife runs a small local brick-and-mortar yarn store, with a PrestaShop 1.6 website. The store has a standalone Microsoft POS system that isn't integrated with the PrestaShop site, which has really held back our eCommerce operation. RockPOS seems to be the only viable-looking POS integration for PrestaShop so my tentative plan was to get all of our in-store products into PrestaShop so we could switch our POS over to RockPOS, then retire the old Microsoft POS. However we've been increasingly frustrated by the bugs in PrestaShop, and the cost (in both money and time) of buying and maintaining all the modules required to keep things functioning. I had hope for PrestaShop 1.7 but now I see it's generally considered a failure. Then I stumbled on thirty bees, which looks very exciting, but we're going to need a POS that works with whatever eCommerce solution we use. I'm assuming RockPOS won't be compatible, especially after the thirty bees fork diverges further from the PrestaShop code base; is that a valid assumption? I'm guessing that thirty bees won't have any commercial POS integrations for quite a while. The way I see it, I'll either need to: 1) Migrate to a new POS with a good API, then write a custom integration app that uses the thirty bees API, or 2) Ditch open-source and move to Shopify or BigCommerce and use their integrated POS solutions (e.g. Square) until thirty bees has its own POS integration. Any thoughts or comments from the community would be appreciated! Keep up the good work :-)