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I cant log into my back-office store - cant manage any orders :(


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I used CCLEANER and it cleaned passwords for all websites. Now I can't log into my store to manage orders. I know I was putting the right password in, but when I try it tells me "The Employee Does Not exist, or the password provided is incorrect." So then I try clicking "Forgot password" link. I enter the email address, the only one I use, and then it tells me "The account does not exist." I pray that I don't have to reinstall. Please, I beg. Anyone? I'm totally stuck without being able to process orders.

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Posted

After extensive research and fun, I found this link: https://www.inmotionhosting.com/support/edu/prestashop-15/308-password-change-via-database

Thanks anyway! FIXED! WOW... I don't believe I did that on my own.

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