Product Customization not handed over to Reorder

[gl_ybit]

I have a problem with a Product Customization.

It works fine for the Order itself, but when the Order (or rather the Cart) is copied for a Reorder from the Customers orders history, the Customization is lost.

I cannot see the customized text field in the Order overview and thus cannot know how the customer wanted the original product customized, I only see the base product.

Does anyone know a trick, tweak or override that can help me out?

[musicmaster]

You might consider submitting an error report in Github.

Anyway, to help you a little further: 

The file where this is handled is /controllers/front/ParentOrderController.php

The code handling it start with:

      if (Tools::isSubmit('submitReorder') && $idOrder = (int) Tools::getValue('id_order')) 

In the (older) version where I checked this it was at line 87.

[gl_ybit]

On 1/3/2020 at 10:26 PM, musicmaster said:

You might consider submitting an error report in Github.

Anyway, to help you a little further: 

The file where this is handled is /controllers/front/ParentOrderController.php

The code handling it start with:

      if (Tools::isSubmit('submitReorder') && $idOrder = (int) Tools::getValue('id_order')) 

In the (older) version where I checked this it was at line 87.

 

Thanks. I've checked it out a bit. The Cart->duplicate() method is used to copy the old cart, funnily enough there is code in there to copy the customizations and the customizations themselves are even added to the database, but not the customization_data... this is weird.

 

Edit: I opened a Github issue: https://github.com/thirtybees/thirtybees/issues/1131

Edited January 13, 2020 by gl_ybit
adding link to a github issue