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Customer support module



Hello, I don't show me answers from customer in fiber in customer support. If I write a customer right from the order in Back Office, the customer will get this message, it will open it and when it will send me a response, this message should show me in the fiber of a given communication in customer support details, I understand the right? I only see send messages in this thread. IMAP SYNC I have set correctly


thanks for help


Snímka obrazovky 2021-09-24 o 14.34.27.png

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