beetea Posted February 28, 2022 Posted February 28, 2022 I have a customer group called VIP that gets a 5% discount on most products with a Catalog Price Rule. I have a coupon in Cart Rules worth 10%. If a VIP customer uses the coupon that customer gets a 15% discount. Is there any way to limit the VIP discount to 10%? I know the the cart rule can exclude the VIP group, meaning the VIP group cannot use the coupon, but I would prefer that the Cart Rule allows a discount up to the maximum of 10% Can this be done? Either natively or with a module?
x97wehner Posted March 2, 2022 Posted March 2, 2022 I really haven't explored for a module that could do something like this. The only way I think you could do it natively is by having unique cart rules that are specific to that customer group for only 5% discounts and then unique cart rules for everybody else that offer the 10% discount.
x97wehner Posted March 2, 2022 Posted March 2, 2022 We have a similar situation, but the overhead of trying to manage that kind of complex logic is not worth the extra 5% that a few people actually ever take advantage of.
beetea Posted March 2, 2022 Author Posted March 2, 2022 Thanks for these suggestions. We also concluded that the only way would be to create unique cart rules as you suggested. But also as you say there's too much work setting this up each time. In the end we decided to give the VIP group a 10% catalog discount and disallow cart discounts for that group. 1
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