Since completing the TB 1.3.0 install, most things have been pretty quick and painless (403 error on SEO & URLS page just got fixed with a simple setting change) but just prior to this I came across an issue in the products page of the back office. This part of the installation hasn't had an issue - at all - until today. As a matter of fact, a couple of days ago I created and uploaded a few more items to the catalog with photos without a hitch. Today (before change the mod_security yes/no switch in the back office) I decided to add another item to the catalog the same as I have done with the 183 previous products I have added - only today when uploading the images I get this...
I get this when I do a [view image info]...
And as this screenshot indicates - if I click the broken-link image - the image loads...
and as you can see by this filezilla screenshot - all of the images are indeed on the server where they belong...
I'm running the community default theme copied to a new name - which has been installed now for about a month with no known issues.
I've regenerated product images with no success - the broken-link-image is still present.
I suppose I'm at a point where I am not sure where/how to debug this issue except that it looks like TB is using the .htaccess file to locate images - but that hasn't changed either to the best of my knowledge. As a matter of fact, the site sat idle for a few days since my last product add session because I had other non-website tasks to deal with, and this is the issue I came back to when adding the next product.
Question
Obi
Ok, another issue that I don't understand ...
Since completing the TB 1.3.0 install, most things have been pretty quick and painless (403 error on SEO & URLS page just got fixed with a simple setting change) but just prior to this I came across an issue in the products page of the back office. This part of the installation hasn't had an issue - at all - until today. As a matter of fact, a couple of days ago I created and uploaded a few more items to the catalog with photos without a hitch. Today (before change the mod_security yes/no switch in the back office) I decided to add another item to the catalog the same as I have done with the 183 previous products I have added - only today when uploading the images I get this...
I get this when I do a [view image info]...
And as this screenshot indicates - if I click the broken-link image - the image loads...
and as you can see by this filezilla screenshot - all of the images are indeed on the server where they belong...
I'm running the community default theme copied to a new name - which has been installed now for about a month with no known issues.
I've regenerated product images with no success - the broken-link-image is still present.
I suppose I'm at a point where I am not sure where/how to debug this issue except that it looks like TB is using the .htaccess file to locate images - but that hasn't changed either to the best of my knowledge. As a matter of fact, the site sat idle for a few days since my last product add session because I had other non-website tasks to deal with, and this is the issue I came back to when adding the next product.
Suggestions??
1 answer to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now