Havouza

Well I have tested with 11 different ones that worked absolutely 100% before the update so I doubt that that is the problem

I have transferred our shop 1.0.8 to a new VPS. When we should import some new products with the normal module we use, BA importer it gives a 500 error. I thought something is missing in the OP in the new VPS but I then switched back to the old one and it get the same error. We never imported some products after the update so this is cause by updating from 1.0.3 to 1.0.8 using the Core Updater. Below the error code from Apache and the event log from the shop. [Thu May 02 09:10:51.612350 2019] [proxy_fcgi:error] [pid 14964] [client 162.158.88.3:23094] AH01071: Got error 'PHP message: PHP Warning: simplexml_load_string(): Entity: line 1: parser error : Start tag expected, '<' not found in /home/jv74/public_html/modules/ba_importer/libs/simplexlsx.class.php on line 583\nPHP message: PHP Warning: simplexml_load_string(): \xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbdN\xef\xbf\xbd0\x0c\xef\xbf\xbd\xef\xbf\xbd{\xef\xbf\xbd*\xef\xbf\xbd5\xef\xbf\xbd@\b\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbdLH\xef\xbf\xbd!4\x1e\xef\xbf\xbd$n\x1b\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbd\xc4\x83\xef\xbf\xbdD\x13\x12\x0c\xef\xbf\xbd\xef\xbf\xbd\xc3\x8eq~\x7f\xef\xbf\xbdb\xef\xbf\xbd\xef\xbf\xbdLn,\xef\xbf\xbd0&K^\xef\xbf\xbdUY\xef\xbf\xbd\x02\xef\xbf\xbd&c}\xef\xbf\xbd\xef\xbf\xbd\xef\xbf\xbdqy/6\xcd\xa2~ in /home/jv74/public_html/modules/ba_importer/libs/simplexlsx.class.php on line 583\nPHP message: PHP Warning: simplexml_load_string(): ^ in /home/jv74/public_html/modules/ba_importer/libs/simplexlsx.class.php on line 583\nPHP message: PHP Notice: Trying to get property 'Relationship' of non-object in /home/jv74/public_html/modules/ba_importer/libs/simplexlsx.class.php on line 585\nPHP message: PHP Warning: Invalid argument supplied for foreach() in /home/jv74/public_html/modules/ba_importer/libs/simplexlsx.class.php on line 585\n', referer: https://www.jv74.se/admin123jv74/index.php?controller=AdminModules&token=ce198036a69a035c871909399e1ec7da&configure=ba_importer&tab_module=quick_bulk_update&module_name=ba_importer

What language is a problem? We have used BA importer without any problem but when I moved the shop to a new server it stopped working. All reguirement are OK but I get a xml parser error. If it is a module problem or a TB problem I dont know

OK thanks. I will not spend that kind of money to add products. There is a lot of different ones in the Prestashop store but you never know if they work with TB

Hi After transferring the shop and upgrading to latest version we cant get our import module to import exel sheets anymore. Googled for solutions but nothing help. It is some problem with simpleXml parser in php 7.2it seems So what is the best import plugin for xml or csv?

Nothing, just say that I need to install redis server but that is already installed. But the priority is lewered it works great now until next problem show up. But thatnks for all your help. When you are 65 y.o it take time to learn new things

I said Cloudflare, slight difference 😉

Well I have never needed a module before, and I am sure not now. It should work without, id did before. But anyway it is not important, i manage without. The cloudflare cdn speed things up enough for our needs

There is no module for that. When you choose your cache settings redis will show up as one alternative if you have it installed. Same with memcached

https://www.digitalocean.com/community/tutorials/how-to-install-redis-from-source-on-ubuntu-18-04

The special zip module for 7.2 was missing so now that error gone. Only the REDIS cache left to solve Thanks for the link

I will check. I use php 7.2

As I wrote both zip and unzip iz installed and working

I have the redis server installed. Built from source, the only way to get it to work on Ubuntu 18.04 I saw the typo now

Now the same error appears in apache when I try to upload a new module. I also get an immediate 500error. Perhaps this error in the eventlog has something to do with it? zip is installed on the server *ERROR* 2019/05/01 - 14:19:27: Class 'ZipArchive' not found at line 1200 in file controllers/admin/AdminModulesController.php Last question then. On the old server I had redit installed and used it for cache. I have now inśtalled it also on this new one and checked if it works and all test are ok. But when I try to test the serber from the backoffice I get only red lines and it tells me to install the server again. I have also installed php-redis. What can be wrong?

Perhaps someone can hint about the reason for this lines in the Apache error log. Google no help. Another missing package? [Wed May 01 06:50:44.345737 2019] [proxy_fcgi:error] [pid 30786] [client 172.69.235.139:44430] AH01071: Got error 'PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/jv74/public_html/classes/ObjectModel.php on line 804\n', referer: https://www.jv74.s

Yes the eventlog problem I realised after googling that it was the gd that was not installed. But it solved the 500 error also.

Hi! After my finally successful transfer everything works great EXEPT one thing. I I make a product search in the backoffice I get a Servererror 500 directly. I must then close the shop and then start again. to be able to access the backoffice This is the error in the Apache log 'PHP message: PHP Warning: readfile(/home/jv74/public_html/img/favicon_1.ico): failed to open stream: No such file or directory in /home/jv74/public_html/controllers/front/FaviconController.php on line 69\n', referer: https://www.jv74.se/admin123jv74/index.php?controller=AdminProducts&token=695bff96cd0209d3d36b5d1a0171a381&submitFilterproduct=1 In the eventlog the below message come at the same time. it show up 60 times *ERROR* 2019/04/30 - 20:34:16: Call to undefined function imagecreatetruecolor() at line 262 in file classes/ImageManager.php

Ok that seems to have solved the problem!! Thanks all for helping

bcmatch was not installed. I used 7.1 in the old but 7.2 in this. Different OS. Centos in old Ubuntu 18.04 in this

I just looked in the eventlog and it say for today that bcmath is required. Can this be the cause?

There was an issue with cache files that now is taken care of. So that problem is gone. I now get a 500 error and the only thing in the apache log is the one I posted 53 minutes ago

You see the old shop. I have it up until it works on the new server

From apache Handles the name-based server jv74.se on address 173.249.58.247. Address 173.249.58.247 Port 80 Server Name jv74.se Document Root /home/jv74/public_html

/home/jv74/public_html/ Its correct