Jump to content
thirty bees forum

beetea2

Silver member
  • Posts

    30
  • Joined

  • Last visited

  • Days Won

    3

Everything posted by beetea2

  1. I've been having problems with this new Stripe module. Several times in the past few days the customer gets an error message after using the Stripe module "A processing error occurred" The order is not finalized, but the payment goes through on Stripe. So the customer (and us) never receives an order confirmation. This has happened with Apple Pay a few times, so I disabled Apple Pay in the module configuration, but it just happened again with the customer using a VISA card. Often the customer retries successfully with PayPal, so then we have to refund the Stripe payment. I just found this in the log file: [12:32:32.3232] [****************] Payment validation start [12:32:32.3232] [****************] Payment method id: stripe_cc_form [12:32:32.3232] [****************] Payment method: Credit Card [12:32:32.3232] [****************] Stored payment metadata: {"type":1,"methodId":"stripe_cc_form","ts":***,"cartId":***,"cartTotal":7271,"id":****":"****"} [12:32:32.3232] [****************] Payment intent id: ******** [12:32:32.3232] [****************] ERROR: Failed to validate metadata: Cart amount has changed [12:32:32.3232] [****************] Validation end Many (if not all) of these errors show an incorrect order total, but the PayPal module gets it correctly. I'm using TB 1.5.1 and Stripe API version 2023-10-16 Should I change the Stripe API version? One of the above messages seemed to say no. Any suggestions are greatly appreciated.
  2. Thanks for the recent update. I intend to sign up as a monthly contributor and would prefer to pay by PayPal. We have a USD paypal account, but when signing up it appears my only option to do monthly payments is from our bank account (in CAD). Can I not do monthly payments directly from the Paypal account? PayPal is already taking a hefty chunk in exchange fees.
×
×
  • Create New...