Peter

I edit this post: I thought the problem was solved. But unfortunately that is not the case. He now sends the e-mails. I have placed everything in an email folder and now he sends the emails. But now the purchased products are not in the mail. I also get mail alerts not working yet.

I have this problem too now. The customer will not receive an e-mail if an order has been placed. I also get the notification of the opening post when I try to change the status of an order. I have already looked at the statuses. A mail should be sent by all. Also check the status in the back office for which template is sent, then look in the / themes / transformer / emails / and directory to make sure the template is on your server. I have already looked at this. There is no mail folder at the template. It is at the root. But they seem to be the ones that are asked in the status.

Thank you for your help!

Het was mijn tab/cache.....sorry :( Opgelost dus!

It was not a bug...it was my tablet/cache! Sorry..... It is solved now!

@lesley said in Adding product doesn't work: You have an extension that is creating problems, or are having a cache problem. I would clear the cache and start disabling extensions until it works, then you can see what is breaking it. Sorry i don't know how to disable extensions. But i will try first to clear the cache!

@lesley said in Adding product doesn't work: Incognito mode should disable them by default. Yes i did it. Everything works fine at incognito

With incognito everything works fine With Chrome. So something is blocking it...

@lesley said in Adding product doesn't work: Any chance you could have a chrome extension that is interfering? You might try in an incognito window on chrome, with the extensions disabled. Euhm I will try but i don't know exactly how i disable the extensions?

@lesley said in Adding product doesn't work: Hmm can you try another browser on the tablet to see if it is browser related or device related. Hmm with FireFox it is working good. The menu and adding products. So i think it is browser related.

@lesley said in Adding product doesn't work: On the tablet? Sorry yes. At the desktop i'm using Firefox 62.0 (64-bits).

I'm using Chrome version 69.0.3497.91

Everything works as it should on the computer. I work with the Huawei Mediapad M5 Pro. Runs on Android. Hopefully you can do something with this and you can always respond for questions. I work quite a lot with the tablet and it would be nice to be able to add products and that the menu works well.

Nou het werkt wel op de computer. Ligt dus aan de tablet of aan de software welke niet met de tablet om kan gaan.

@the-rampage-rado No it isn't unfortunately. I allready tried that but i have to put a product in a category first and i can't do that because i can't go to that place. But with the desktop it works well i tested just now. Only with the tablet it isn't working.

Hi everyone, Moving from PS 1.6.17 to TB 1.06. Now a lot is working well, but now I try to add a product as a test, but it does not work yet. I now work on a tablet so maybe that's the result, but the following is going on: When I have entered a name, reference number and a description and click on Prices, the screen will be reloaded and I will remain in the first part and everything I have entered will disappear. I am not going to the page of the prizes. What can this be? I also have on the tablet in the normal flat state that the subcategories in the back office are not visible. I turn the tablet a quarter, they come out. Hopefully you can help me. Thanks in advance! PS. Sorry for my English. I have translated this with Google Translate.

@tomik said in Nieuw product toevoegen werkt niet: probeer tussendoor even te opslaan en daarna prijs. Kan niet want het moet in minimaal 1 categorie staan en daar kan ik niet naar toe...

Hoi allen, Bezig met de overstap van PS 1.6.17 naar TB 1.06. Nu werkt veel goed echter probeer ik nu als test een product toe te voegen, maar werkt dit nog niet. Ik werk nu op een tablet dus wellicht ligt dat daaraan maar het volgende is aan de hand: Als ik een naam, referentienummer en een omschrijving ingevuld heb en klik op Prijzen, wordt het scherm opnieuw geladen en blijf ik in het eerste gedeelte hangen en is alles wat ik ingevuld heb verdwenen. Ik ga dus ook niet naar de pagina van de prijzen. Waar kan dit aan liggen? Ook heb ik op de tablet in de normale platte stand dat de subcategorieën in de backoffice niet te zien zijn. Draai ik de tablet een kwartslag, komen ze tevoorschijn. Hopelijk kunnen jullie mij helpen. Alvast bedankt!