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Fabsca

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    Got Internal Server Error in BO

    in Bug Reports

    Posted

    So I guess that the Customer Referral Module had a general error; meaning its not only me?

    However, I am still stuck with the Update Module that gives me the "internal Server Error" with no error message in the log. 

    @lesleyis this something like I had before, were you fix the code in the tbupdater module ?

     

    thirty bees Fatal error: no UTF-8 support. Please check your server configuration.

    in Bug Reports

    Posted

    This is now the second time this happened. No access to the store or back office. After changing a price in the products, I got this error. This has nothing to do with the server as I have a second installed TB and that works fine. The first time it happened i just deleted everything and started from beginning. But now I am wondering if TB is stable or not; if it is a platform to go live? They do a great job and there is everything in TB to have a great base for a eCommerce store. But the most important thing is really a bug free and stable platform. I hope that somebody has an answer to this and its simple. Thank you in advance

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    Lesley did a great work to get the bug resolved. So now I am able to get into the Modules and Services. There are two bugs I found while configuring the modules that are coming with TB. 1. the TB update module gives me the "Internal Server Error" same as before with no error logs. 2. the Customer Referral Module gives me an error as soon I log in on the front office as an client.

    ThirtyBeesException

    String expected for argument 1. Boolean given instead.
    at line 98 in file vendor/defuse/php-encryption/src/Crypto.php
    php 93. * @return string 94. */ 95. public static function decrypt($ciphertext, $key, $raw_binary = false) 96. { 97. if (!\is_string($ciphertext)) { 98. => throw new \TypeError( 99. 'String expected for argument 1. ' . \ucfirst(\gettype($ciphertext)) . ' given instead.' 100. ); 101. } 102. if (!($key instanceof Key)) { 103. throw new \TypeError(
    - Defuse\Crypto\Crypto::decrypt - [line 76 - classes/PhpEncryption.php]
    - [2 Arguments]
    php 71. * @return string|null Plaintext 72. */ 73. public function decrypt($ciphertext) 74. { 75. try { 76. => return Crypto::decrypt($ciphertext, $this->key); 77. } catch (Exception $exception) { 78. return null; 79. } 80. } 81. }
    ```Argument [0]

    Argument [1]

    - **PhpEncryptionCore->decrypt** - [line `601` - `modules/referralprogram/referralprogram.php`] - [1 Arguments]php
    596. $cipherTool = new PhpEncryption(PHPENCRYPTIONKEY); 597. } else { 598. $cipherTool = new Blowfish(COOKIEKEY_, COOKIEIV_); 599. } 600.
    601. => $explodeResult = explode('|', $cipherTool->decrypt(Tools::getValue('sponsor'))); 602. if ($explodeResult 603. && count($explodeResult) > 1 604. && list($idReferralprogram) = $explodeResult 605. && isset($idReferralprogram) 606. && (int) $idReferralprogram Argument [0]

    - **ReferralProgram->hookCreateAccountForm** - [line `778` - `classes/Hook.php`] - [1 Arguments]php
    773. } 774. } 775.
    776. // Immediately return the result if we do not log performances 777. if (!Module::$logmodulesperfs) { 778. => return $module->{$method}($params); 779. } 780.
    781. // Store time and memory before and after hook call and save the result in the database 782. $timeStart = microtime(true); 783. $memoryStart = memory    get_usage(true); Argument [0]

    - **HookCore::coreCallHook** - [line `486` - `classes/Hook.php`] - [3 Arguments]php
    481.
    482. // Call hook method 483. if ($hookCallable) { 484. $display = Hook::coreCallHook($moduleInstance, 'hook'.$hookName, $hookArgs); 485. } elseif ($hookRetroCallable) { 486. => $display = Hook::coreCallHook($moduleInstance, 'hook'.$retroHookName, $hookArgs); 487. } 488.
    489. // Live edit 490. if (!$arrayReturn && $array['liveedit'] && Tools::isSubmit('liveedit') && Tools::getValue('ad') 491. && Tools::getValue('liveToken') == Tools::getAdminToken( Argument [0]

    Argument [1]
    hookcreateaccountform Argument [2]

    - **HookCore::execWithoutCache** - [line `288` - `classes/Hook.php`] - [7 Arguments]php
    283. $checkExceptions = true, 284. $usePush = false, 285. $idShop = null 286. ) { 287. if (! PageCache::isEnabled()) { 288. => return static::execWithoutCache($hookName, $hookArgs, $idModule, $arrayReturn, $checkExceptions, $usePush, $idShop); 289. } 290.
    291. if (!$moduleList = static::getHookModuleExecList($hookName)) { 292. return ''; 293. } Argument [0]
    displayCustomerAccountForm Argument [1]

    Argument [2]

    Argument [3]

    Argument [4]
    1 Argument [5]

    Argument [6]

    - **HookCore::exec** - [line `173` - `controllers/front/AuthController.php`] - [1 Arguments]php
    168. $this->assignAddressFormat(); 169.
    170. // Call a hook to display more information on form 171. $this->context->smarty->assign( 172. [ 173. => 'HOOKCREATEACCOUNTFORM' => Hook::exec('displayCustomerAccountForm'), 174. 'HOOKCREATEACCOUNTTOP' => Hook::exec('displayCustomerAccountFormTop'), 175. ] 176. ); 177.
    178. // Just set $this->template value here in case it's used by Ajax Argument [0]
    displayCustomerAccountForm - **AuthControllerCore->initContent** - [line `262` - `classes/controller/Controller.php`]php
    257. if (!$this->contentonly && ($this->displayheader || (isset($this->className) && $this->className))) { 258. $this->initHeader(); 259. } 260.
    261. if ($this->viewAccess()) { 262. => $this->initContent(); 263. } else { 264. $this->errors[] = Tools::displayError('Access denied.'); 265. } 266.
    267. if (!$this->contentonly && ($this->displayfooter || (isset($this->className) && $this->className))) { - **ControllerCore->run** - [line `253` - `classes/controller/FrontController.php`]php
    248. * @since 1.0.7 249. */ 250. public function run() 251. { 252. if (! PageCache::isEnabled()) { 253. => return parent::run(); 254. } 255.
    256. $debug = Configuration::get('TB_PAGE_CACHE_DEBUG'); 257. $content = PageCache::get(); 258. if (! $content) { - **FrontControllerCore->run** - [line `837` - `classes/Dispatcher.php`]php
    832. if (isset($paramsHookActionDispatcher)) { 833. Hook::exec('actionDispatcher', $paramsHookActionDispatcher); 834. } 835.
    836. // Running controller 837. => $controller->run(); 838. } catch (PrestaShopException $e) { 839. $e->displayMessage(); 840. } 841. } 842.
    - **DispatcherCore->dispatch** - [line `33` - `index.php`]php
    28. * @license http://opensource.org/licenses/osl-3.0.php Open Software License (OSL 3.0) 29. * PrestaShop is an internationally registered trademark & property of PrestaShop SA 30. */ 31.
    32. require(dirname(FILE).'/config/config.inc.php'); 33. => Dispatcher::getInstance()->dispatch(); ```

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    Traumflug, thank you for your reply. I did that a couple of days ago. But I am not sure what and where I should see something. Hope you can point me to the right spot. I think that something or a file is missing, but that in 4 different installations? that's kind of awkward.

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    Installed today prestashop 1.6.1.23 Everything works fine. No internal error when I go to Advanced Parameters => Performance; also the Modules and Services and Payments As I think that thirty bees is based on that version I tried that, so far so good.

    Would be nice to get some help why thirty bees is not working for me. Any help is much appreciated as I like thirty bees much better.

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    Did a 4. installation with another FTP Client a new download from thirty bees homepage. Same result! As soon I try to go into Advanced Parameters => Performance, Modules and Services and Payments, I got a internal Error. No entry in the Admin log or Server log. This is very frustrating! Is there anybody that has the same problem? Here what its said on the screen: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log

    This are the Configuration Information: SERVER INFORMATION Server information Linux #1 SMP Fri Aug 31 16:31:50 EDT 2018 x86_64 Server software version Apache/2 PHP version 7.1.1 Memory limit 512M Max execution time 120

    DATABASE INFORMATION MySQL version 5.6.41-84.1-log MySQL engine InnoDB MySQL driver DbPDO

    CHECK YOUR CONFIGURATION Required parameters OK Optional parameters OK

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    Thank you for the replies. 1. I did another clean new install. with the same result. 2. There is no error in the log 3. Today going back to the BO of the thirty bees homepage, I was suddenly able to go into the Advanced Parameters => Performance; also the Modules and Services and Payments. I am wondering if they had a problem with the demo BO and if so what changes did they do.

    Got Internal Server Error in BO

    in Bug Reports

    Posted

    I got Internal Server Error in the BO when clicking on Advanced Parameters => Performance; also when trying to go to Modules and Services and Payments. This is a fresh install and I have not changed anything. Now the weird thing is that in the BO Demo Page of thirty bees I got the same error???? Please help, I really like this platform but with this errors I can't used it.

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