errorThrown:"Internal Server Error " jqXHR:

[aptan]

Hello, Am trying to migrate from prestashop 1.6 to thirtybees through psonesixmigrator ver 1.0. Am getting the following error.

Analyzing the situation...Shop deactivated. Now downloading... (this can take a while) Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Internal Server Error " jqXHR: " "

Can you guide me please?

[zimmer-media]

@aptan Does your server or web host meet the minimum requirements for TB? php and mysql

[aptan]

Yes it does

[zimmer-media]

I also had this error message at one of my shops. Unfortunately, I can not remember how I solved it.

[zimmer-media]

@aptan I'm not sure now, but I think I disabled the backup options and then started the migration. For this you should do better before a manual backup of the server or web hosting.

[aptan]

Even after disabling the backup, am getting the same error.

Analyzing the situation...Shop deactivated. Now downloading... (this can take a while) Download complete. Now extracting... [Ajax / Server Error for action unzip] textStatus: "error " errorThrown:"Internal Server Error " jqXHR: " "

[zimmer-media]

please look here https://forum.thirtybees.com/topic/340/upgrade-error-500

[aptan]

I couldn't see a solution there :( I tried it with the updater module too https://github.com/thirtybees/tbupdater/releases But then the module section went suddenly blank and gave me a white page. I am kindaa struck, thought thirtybees would be better than Prestashop 1.6, but it seems to be quite a tough nut to crack