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Automatic order_conf email after the order is not sent to the customer



In total I have 3 stores running on thirtybees. One of them will automatically send a confirmation email to the customer regardless of the set status and the assigned email, but the other 2 do not. What can be the problem? Which part of the code automatically sends this email? All stores have the same settings including used modules but 1 works 2 not.
SMTP email setup is fine, because all other emails go fine except for order_conf. He just ignores it. Mail alert module working good, email to merchant is delivered ok, but to customer not. 

Edited by kubbo122
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