can't log in to the admin panel

Gonzalo · March 26, 2020

Hi,

I tried all kinds of solutions and it didn't changes.

Can someone help me please?

Edited March 26, 2020 by Gonzalo

frankdebeer · April 2, 2020

cant go to the page? or login gives you 503

i can go to your login page. (maybe better to delete the link to your backoffice...)
did you try to clear cache of your your browser?

or maybe just get new password?

AndyC · April 2, 2020

Firstly delete your admin page ASAP ...I would also change it now

I can't for the life of me remember what I did to get it back when I lost my password and couldn't reset ..But first try reset

2nd I managed to find this ,maybe give this a try

https://mypresta.eu/en/art/tips-and-tricks/a-better-way-to-restore-prestashop-admin-password.html

Also maybe try updating to the latest version if you are able to

Edited April 2, 2020 by AndyC

Question