PS to 30Bees: zip->extractTo(): unable to use psonesixmigrator/latest as extract destination.

[stemil]

Hi everyone!

I'm trying to migrate PS 1.9.1.19 to Thirty Bees.

I've done and checked every step before run the migration.

Unfortunately it stops on "extraction" progress:

zip->extractTo(): unable to use /xxx/public_html/admin123/psonesixmigrator/latest as extract destination.

I've checked the Zip extension (never had a problem installing modules etc) and timeout.

I've also run a script to be sure every folders and file are 775 and files 644.

I've checked the "latest" folder and I see that 90% of files was extracted.

Can someone help me? From tomorrow our server will update to 7.3 and the site will be down forever.

 

Here's the full error:

zip->extractTo(): unable to use /xxx/public_html/admin123/psonesixmigrator/latest as extract destination.

Archives will come from https://github.com/thirtybees/thirtybees/releases/download/1.0.8/thirtybees-v1.0.8.zip and https://api.thirtybees.com/migration/packs/thirtybees-extra-v1.0.8.zip
md5 hashes for core and extra should be resp. 805bf1b9e8ee6abf17e5e32f0b433a9f and 5ff8a5beb7c24d96643c0006c68e0fdf
Directory tests complete.
Downloading from https://github.com/thirtybees/thirtybees/releases/download/1.0.8/thirtybees-v1.0.8.zip and https://api.thirtybees.com/migration/packs/thirtybees-extra-v1.0.8.zip
Files will be saved to /xxx/public_html/admin123/psonesixmigrator/download/thirtybees-v1.0.8.zip and /xxx/public_html/admin123/psonesixmigrator/download/thirtybees-extra-v1.0.8.zip
Downloads took 1 seconds.
Download complete.
"/latest" directory has been emptied
zip->extractTo(): unable to use /xxx/public_html/admin123/psonesixmigrator/latest as extract destination.

 

Thank you

Edited January 24, 2022 by stemil

[haylau]

Sorry, don't know the answer. But perhaps it will help others if you review this help page carefully and let us know if every step you take is exactly the same and the screens look the same as this:

https://thirtybees.com/migrate-from-prestashop/

There does seem to be a redirect from https://www.swimitalia.it/ to https://www.swimitalia.it/it/ I wonder if that is getting in the way some how

Or perhaps you are running into timeout or memory issues, try increasing

max_execution_time 
memory_limit 

[stemil]

1 minute ago, haylau said:

Sorry, don't know the answer. But perhaps it will help others if you review this help page carefully and let us know if every step you take is exactly the same and the screens look the same as this:

https://thirtybees.com/migrate-from-prestashop/

There does seem to be a redirect from https://www.swimitalia.it/ to https://www.swimitalia.it/it/ I wonder if that is getting in the way some how

Or perhaps you are running into timeout or memory issues, try increasing

max_execution_time 
memory_limit 

Thanks for the reply.

We're running on multistore and redirect are part of the htaccess work to manage multiple shop at once.

I've hided the urls due to privacy, since the error is in extraction, and modules works with absolute server side folders, not with www.domain.com/folders.

Here's my php value:

PHP_MAX_EXECUTION_TIME    900

memory_limit    768M

so it doesn't seems to be a server side limit

[dr770]

@stemil

i run in the same issue in the same situation.

have you found a solution?