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Too many redirects on certain pages


Question

Posted

So I'm having an issue where my shops is redirecting too many times when going to either the sign-in page or the checkout page. I did a little digging and believe it might be due to an SSL issue, but that thread wasn't quite able to solve my problem. This occurs on both Chrome and Firefox, and on the latest version of the software. Software was installed through Softaculous if that helps at all.

 

4 answers to this question

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Posted (edited)
12 hours ago, the.rampage.rado said:

Share your SEO config in backoffice.

Do you see those redirects only on the said pages and do you use multilanguage? 

Would you mind elaborating on what you mean by my SEO config? The whole page/.htaccess?

 

Yes, those redirects only happen on the pages listed. I found a little more info, however. The redirect only happens when the login URL is

URL/shop/login?back=my-account

But it doesn't happen if I remove the query so it's just URL/shop/login the redirect issue doesn't happen. I also tried creating an account and that did not work. I cannot log in as a customer and the customer account doesn't show up in the admin panel.

Edited by vexan
Clarification
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Posted

I found my issue. I didn't realize I was supposed to enable SSL mode, I wasn't even aware that was on option. Posting this fix so I'm not a DenverCode9 🙂

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Posted

I mean under BO-Preferences-SEO.

But this is very strange 'fix'. Probably you had some misconfig in .htaccess and swiching SSL overwrote those rows there.

If you have any further questions we will be glad to answer (if we can)! 😉 

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