Jump to content
thirty bees forum
  • 0

Possible bug: Changing the country of an address gives the error "The identification number is incorrect or has already been used."


30knees

Question

A customer accidentally entered their address with Germany as the country. I want to edit the address so the country is now Spain. Upon clicking save, I get the error: "The identification number is incorrect or has already been used." However, I can edit the address if I keep Germany as the country. 

UPDATE: I just wanted to create a totally new address for the customer but got the same error. So I added a . to the DNI field and I could suddenly change the country in the original, saved address. So this has something to do with the DNI (which was left empty)?

Edited by 30knees
Link to comment
Share on other sites

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...