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30knees

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  1. 30knees

    Modules and Services - Any recommendation

    I think reviews are very important. https://www.getdatakick.com/extras/revws-product-reviews/ is a great module that helps gather reviews.
  2. 30knees

    Value of inventory

    ASM is the (buggy) Advanced Stock Management feature: https://www.templatemonster.com/help/prestashop-1-6-x-how-to-manage-advanced-stock.html I think you could also use https://www.getdatakick.com to gather the information. It's a great module with lots of capabilities.
  3. Unfortunately, I'm not sure how to check whether the Mollie module uses the rest api. But I did find that someone reported a similar issue: https://github.com/mollie/PrestaShop/issues/107 About the bit with the order number: I triple checked. The PayPal order number references a different customer's order.
  4. A customer wrote today asking about her order with the number XYZ. She said she paid by PayPal but didn't get any order confirmation from us. I checked and couldn't find an order in her name. She then forwarded me the PayPal confirmation email. It references an order in our shop that belongs to another customer. I can see the PayPal transaction in PayPal, but not in our shop. How is it possible that an order was successfully placed but without it registering in the shop? Is there a way I can figure out whether stock was deducted? We're using Mollie 3.3.5 to process PayPal orders.
  5. 30knees

    changing hosting?

    I've not personally needed to use Cloudways support lately, but I've read that recently it's not as good as it was. Also, they stopped offering thirtybees as a one-click installation. You could also look at going directly with DigitalOcean or a similar provider.
  6. 30knees

    [Free Module]Revws - Product Reviews

    I use the opt-out version. Quite a few people opt-out, but some don't and some of them leave reviews. ūüôā
  7. 30knees

    Bug in order weight calculation

    Looks correct to me: https://github.com/thirtybees/thirtybees/blob/1.0.x/classes/order/Order.php public function getTotalWeight() { $result = Db::getInstance(_PS_USE_SQL_SLAVE_)->getValue( (new DbQuery()) ->select('SUM(`product_weight` * `product_quantity`)') ->from('order_detail') ->where('`id_order` = '.(int) $this->id) ); return (float) $result; }
  8. 30knees

    Bug in order weight calculation

    I have an order consisting of 10 x 1kg of Product A, so the total weight should be 10kg, but in the order class it's given as 100kg. I noticed this because the DHL shipping module I used wanted to calculate with 100g instead of with 10kg. I contacted the module developer and they checked and said it's a bug in thirty bees, because the order class says 100kg and that's where the module takes the weight from. How can I help find where the issue is? Note: It was only one order out of many, so if it's a tricky issue it might not be worthwhile digging too deep to find where the bug is.
  9. Der Support hat sich gemeldet und die Punkte haben sich geklärt!
  10. Eine R√ľckmeldung, dass das Modul funktioniert und wir grunds√§tzlich damit zufrieden sind. Es hat einige Bugs, aber hoffentlich werden die gr√∂bsten im Laufe der Zeit behoben. Leider ist der Support von Shoprunners nicht sehr z√ľgig. Seit dem 6.2. warte ich, trotz zwischenzeitlicher Nachfrage, auf eine Best√§tigung von ein paar Bugs. Darunter ist auch ein Bug, der eine Zustellung verhindert, weil manche Adressfelder nicht √ľbernommen werden. Es ist leider auch nicht das erste Mal, dass ich Wochen auf eine blo√üe Best√§tigung einer Email warte.
  11. 30knees

    [Free Module]Revws - Product Reviews

    I can highly recommend the premium version. We've noticed how many more people are now leaving a review thanks to the auto-login functionality.
  12. 30knees

    Abandoned Cart Module that Actually Works?

    What I do is write something along the lines of: - I saw you started an order. For technical reasons, your data was saved. I would like to inform you that we are deleting it for data protection reasons with X hours. If you experienced any technical difficulties and do not want us to delete the data, please let us know.
  13. The problem hasn't surfaced since using 3.3.5. They weren't able to figure out what caused it originally. Also, Mollie confirmed that they decided to stop providing a plugin for thirtybees.
  14. 30knees

    Abandoned Cart Module that Actually Works?

    A problem that I have is that customers are marked as having an abandoned cart even if they don't. Often it is because they visit the page again after having already placed an order (though without adding anything to their cart).
  15. Mollie is still looking into the problem. But they said I can use the 3.3.4. PS version, which I've now updated to 3.3.5.
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