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Shipping Error: The product selection cannot be delivered by the available carrier(s). Please amend your cart.


Question

Posted

When i test by adding items to the cart, I add until I reach the "Free Shipping" amount I set in shipping preferences.

If I'm below the Free Shipping amount, everything works fine. If I'm above that amount I get the following notic in the cart:

The product selection cannot be delivered by the available carrier(s). Please amend your cart.

How do I get TB to apply Free Shipping when a customer gets over the amount set in shipping>preferences?

1 answer to this question

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Posted

There are many options you misconfigured your shipping. Please, post some screenshots of those pages:

image.thumb.png.0626fee4d4a62a5b7a5dfe457f8ce010.png

image.thumb.png.eda5b6e7e1d32cbd44da42e9aed373a8.png

And also, please describe what you want to achieve? You want fixed shipping for under $ NNN and then free shipping or you want to have steps, etc.?

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