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Yes, my code inserted in presto is the same I've been using for years. I didn't want to have to edit any pages so I used the module

It works on your server page but not on website sent you a message

Still not seeing the livezilla code show up on your page source

That box being unchecked is confusing but having it unchecked is what worked for me.

If that doesn't work maybe @Briljander can explain how they added it to the footer code in warehouse you could try it that way instead. You code isn't saving for some reason.

No thats the purpose of the presto module it adds the code to your website.

Uncheck hide livezilla in presto if that doesn't work try generating the code without passthrough enabled because that is the only difference we have.

In chrome if I right click on your website page body>view page source to see the code there is no livezilla code there. Did you click "update" to save your code in the presto module because it's not showing up.

https://www.alwayspaws.com/ Is that where you are trying to use it?

The link in your signature doesn't show any livezilla code

I just checked your page source there isn't livezilla code showing. This is the button for the screen where visitors show up

Not getting any visitor notifications? Under chat invites make sure "play sound" is checked Open the screen with the folded book looking icon under email icon. I'll go visit your site see if you hear me :)

@alwayspaws Under server config>enable visitor monitoring is checked Link generator>I have dynamic not pass through. I can see where all these new options can be confusing! I just noticed in the presto module I DO NOT have hide livezilla checked since it's set for visitor monitoring in livezilla

@alwayspaws Do you want the chat button or just visitor monitoring? I see there are a lot more options now than when I first set mine up.

@alwayspaws Hmm, my livezilla generated link for visitor monitoring in presto changeo module is different, no pass through data part. How did you generate your code?

@Briljander Thanks! good to know I can do it that way also, I'm using Panda but haven't tried setting livezilla up that way. There are so many options to his themes I haven't explored them all.

I think tawk is easier to set up for someone who doesn't want to do a complete install without a quick install type of set up. Livezilla is run on your own host set up the same as a TB install from scratch, so if you aren't comfortable with setting up a database etc tawk is easier to setup. I personally prefer my chats, data etc on my own server, not a service provided by someone else.

This! If not for @Nemo videos I would have abandoned PS early on! @alwayspaws said in Benvenuti nel Forum Italiano di ThirtyBees!: Everybody loves the hard work @Nemo does. :)

Hi @Briljander great to hear about livezilla! Still waiting over two weeks for tawk.to to delete my account. You can't do it manually you have to request via email, now I know why I'm still waiting ;) Do you use presto changeo module to add the livezilla code?

Yes! @alwayspaws NY thin crust coal/wood fired folded with olive oil running down your hand! :) @mdekker will be moving this to a new topic again :) :pizza:

Pizza better! ;)

If you used the presto changeo module to paste code you can try turning off the image and just monitor until you get back to it to test it out? Monitor settings available in Livezilla too: Too many plates spinning here as well :)

Anyone using aftership with TB? Can't get past invalid credentials after setting up webservice per their tutorial. They requested BO access which I gave for webservice only to troubleshoot. Their response below. Whitelist? Where? I used to use cloudflare but it's turned off over a month ago. Where else would I whitelist? And what does being a fork have to do with it... Since it is a forked version, we are getting invalid credentials error. Can you try to whitelist below AfterShip IPs and try to connect again ? IP 116.48.140.166 223.197.151.10 223.197.165.122 54.208.44.50 52.5.72.61 107.178.245.51 130.211.15.242 107.178.255.37

Yep! Panda theme user here, more options than you will ever use!

@alwayspaws !!! So sorry, was away from forum for a few days. Glad you got it all sorted! Yes? Once you generate your code, just past it into presto changeo module. You can turn off the live help and just monitor as well!