Where can I change the customer number & the invoice number & have it increment from that?

[alwayspaws]

Under Customers - Information about Customer It shows the customer number. How do I increase it?

How to I change future invoice numbers to a number I want customers to see?

[Tomik]

orders > invoices

[alwayspaws]

For invoice numbers, in other words I can add a number to this? #IN such as #IN00003257 ?

[Tomik]

yes if i remember correctly

[alwayspaws]

I tried #IN00000000003257 and now it's this #IN00003257000001 :) Too weird! I entered #IN00000000003257 and it shows as: #IN00000000003257000001

A minor detail I'll just give up on. Thanks for the help, @Tomik (when you say your name out loud with the "at" word, it sounds like "atomic"! Was that intentional? :)

What about changing upcoming customer numbers, please?

Moving along.

[DaoKakao]

Perhaps you've added the #IN00000000003257 as a invoice number prefix. Try to set a number in the "Invoice number" field, whine in the prefix field just add "#IN000"

[alwayspaws]

It keeps adding extra zeros.

[DaoKakao]

You can use just "#IN" in the invoice prefix, it will be formatted without zeroes.

[alwayspaws]

Will try that. Thanks!

[alwayspaws]

I entered IN#3567 and it shows up as #IN3257000001

[DaoKakao]

Where did you entered IN#3567? It looks like you've entered it in the field 'invoice prefix', while right place for number-only is the field 'invoice number'

[alwayspaws]

I entered 3567 in the invoice number field and #IN000 in the invoice prefix field and it displays this on the order:

IN000001

Right under the "invoice prefix" field it has this as an example:

Prefix used for invoice name (e.g. #IN00001).

[zimmer-media]

@alwayspaws

in prefix field you can save without # - it isnt required - i hate it for my numbers and i dont use this. if you have 3567 invoice, it isnt simple to override the next number. - you can change without problems a higher number. but a lower number i dont know, with ps i tryed for years ago, without luck.

[alwayspaws]

@zimmer-media I will remove the number symbol. I don't like it either. I'm trying to increase the number to a higher number than the current order number. How can that be accomplished, please?

[zimmer-media]

@alwayspaws I have not dealt with Tb hereby, as it is now possible here to attach the year to the order number and can be renumbered per year. sorry always my bad english :(

[zimmer-media]

@alwayspaws in your setting you can see the last invoice number under the field - you can change without problems a higher humber - for example here is 102 the last invoice number

[alwayspaws]

@zimmer-media I see it but I can't get it to change to what I want. Your English is excellent. No need to apologize. I can't speak other languages at all.

I put in yet another number in that field and it just keeps reverting to IN000001 (notice at least I got rid of the number sign!) :)

[alwayspaws]

Does anyone know if there is a required amount of leading zeroes to make this work?

[zimmer-media]

@alwayspaws I have not tried tb to change it yet. If with me after max. 2 Try the changes do not work, is mostly my Browserchache full and must empty, then almost everything worked fine.

[alwayspaws]

@zimmer-media I tried my 3rd browser and emptied all cache (cleared all history, etc) and I have the same problem in all three browsers.

[zimmer-media]

@alwayspaws The invoice number is to my knowledge with a minimum number of letters and / or numbers, so zeros are generated in between.

[alwayspaws]

@zimmer-media I tried a number with no zeroes and numbers with zeroes and it keeps defaulting to IN000001.

I think I'll let it go for now. I appreciate your help! :)

[zimmer-media]

@alwayspaws its to late, but if i see my order list with the option invoice number (override) i can see invoice number without zeros

[alwayspaws]

@zimmer-media That is what I want them to look like. I just can't get the settings to cooperate today. Thank you again!

[zimmer-media]

@alwayspaws do you mean only in this list with the inoice number or in all views, order view, pdf .... ?