invalid mail name .newsletter_conf every time trying to remove powered by prestashop and save in translations

[violinparts]

Hi,

I have been trying to remove "powered by prestashop" in translations of mail alerts.

Every time, I saved the change, it showed invalid mail name .newsletter_conf.

So, I cannot make the change or save.

You can find mail alerts in Modify Translations - email template translations - language English.

Please help fix this.

Tks,

[DRMasterChief]

Hi, a better way is to modify the mail template offline (not to use the online translation in BO). Download it to your computer and modify them is very easy and safe, then upload the new version. This could be helpful to modify html: https://html5-editor.net/

[violinparts]

Hi,

The issue is that you cannot save it - even you upload a new html. I tried that, it did not work. The issue is that you simply cannot save it..

[DRMasterChief]

this means you can not upload the files by FTP ?

[violinparts]

I see. I don't know how to upload it to a module.

Also, it is the case with send to a friend, referral program, paypal, and block news letter modules.

[DRMasterChief]

Download the files from /mails/language and / or from /yourTemplate/mails or use them from your shop-installation which already exists on your computer.

then modify the files as you like

then upload them into the same folder (make a backup of the original files or rename them....)

for FTP upload you can use software like WinSCP or FileZilla to modify the html files you can use e.g. this: https://html5-editor.net/

You do not have to upload these files to a module, only into the correct folder /mails/ and or /yourTemplate/mails

done!

[violinparts]

is there a way I directly remove it on FTP?

[violinparts]

is there a way to fix it so that the emails can be changed on translations?

I have no problem changing content of email templates in translations on prestashop.

[violinparts]

Tried your way. Does NOT work.

[Baarssen]

I can confirm these mails cannot be edited(only the new order message) in the backoffice. Maybe something to make a pull request so it is fixed in a next update

[DRMasterChief]

This is an "old" bug in Presta, too. I dont know what the problem is, but i know the solution, please find above. It should be very easy to do it this way and it will work.

Are you using version 1.0.3? Do you have access to your files by FTP? Do you have the correct folder settings (permissions)? What is the error (does not work is not very helpful)?

[Baarssen]

ooh yes @DRMasterChief you are very right. Its indeed also in Prestashop. Well i dont have problems with the footer in those emails because i only frequently use the new order mail, and thatone is only send to me :) So its ok the way it is for me.

[violinparts]

I am using 1.0.4. I do have access to FTP. I created a new html (without powered by Prestashop) then upload to the same folder via FTP / SFTP. powered by Pretashop still there.

I can change / remove it without problem in my other store using prestashop .1.6.1.18

[DRMasterChief]

you have to change it in ALL /mails/ folders (in root and also in your template folder etc....., the best way is to rename them and check which one is sent, this depends on TB and on the theme, see also this here: https://forum.thirtybees.com/topic/1609/welche-mailvorlagen-verwendet-tb/5 its in German and i have got the same problem a time ago). You have to copy the lang.php in each folder, too (if it does not exist regarding a translation into another language).