Problem autoload_real.php

[jmeca]

Hi, there: I have the following problem attached:

Warning: require(/var/www/vhosts/----------------/httpdocs/BEES104/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php): failed to open stream: No such file or directory in /var/www/vhosts/-------------------/httpdocs/BEES104/vendor/composer/autoload_real.php on line 70

Warning: require(/var/www/vhosts/--------------/httpdocs/BEES104/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php): failed to open stream: No such file or directory in /var/www/vhosts/------------------/httpdocs/BEES104/vendor/composer/autoload_real.php on line 70

Fatal error: require(): Failed opening required '/var/www/vhosts/------------------------/httpdocs/BEES104/vendor/composer/../symfony/polyfill-mbstring/bootstrap.php' (includepath='/var/www/vhosts/---------------/httpdocs/BEES104/vendor/pear/pearexception:/var/www/vhosts/------------------/httpdocs/BEES104/vendor/pear/consolegetopt:/var/www/vhosts/-------/httpdocs/BEES104/vendor/pear/pear-core-minimal/src:/var/www/vhosts/----------------/httpdocs/BEES104/vendor/pear/archivetar:.:/opt/plesk/php/7.1/share/pear') in /var/www/vhosts/-------------------------/httpdocs/BEES104/vendor/composer/autoload_real.php on line 70

That only appears in the firefox browser and I have no idea what it means.

[dosbiner]

I think your debug mode still on, set it off, and try your store working properly or not

[jmeca]

Thanks for your attention, I really don't know what the problem is, I have disabled all debug modes in /config/ and in the back office I have disabled all the modules I have installed I have only left the main installation and not all of them. and the problem keeps coming up, I've been using prestashop for many years since 1.4 and I don't think this has ever happened to me before.

I also tried to change my php to 7.1 and lowered it to 7.1.

The website is: https://expomueble.es

I thought it was only in firefox but you also see the error in chrome after deleting the history.

[Traumflug]

I thought it was only in firefox but you also see the error in chrome after deleting the history.

This part isn't much of a surprise. PHP code runs in the server, not in the browser.

What bugs me a bit: the error message asks for a Symphony file, which shouldn't be part of the thirty bees distribution. Do you happen to run not an unpacked ZIP file, but a Git clone? In the latter case, did you run composer install ?

[jmeca]

Thank you very much for your attention, because this is really strange, because the web was really working well but I don't know what happened that overnight it doesn't work at all. I'm not saying it's from the thrirtybees code.

I'm just asking for help to see if I don't lose all the work I've done.

As I'm not an expert programmer, I don't understand what you mean, what happened is that as it didn't work well I recovered a backup from two days ago and installed it again including the database, but it still doesn't work.

Right now I don't remember if there was an update of plesk and/or some module of thirtybees too.

[jmeca]

And I don't know how composer works or how it's installed. I'm sorry.

[jmeca]

don't worry more about this, lost job start new again

[jmeca]

After breaking my head for a few days I have come to the conclusion that the problem was Ningx, surely in the last update of plesk they have included a ningx update and it has brought me upside down, until I have changed to apache the problems have not been solved.

If anyone can help you.

[DaoKakao]

On some other forum(s) there were people facing same problems. The root of problem in some case was the hosting setting(s).

I can say, the 100% workin solutions are: a) select official 30bees cloud partner, and deploy your shop on their facilities, b) use VPS or dedicated server. In any case, any kind of serious web-shop requires valuable amount of server resources, it is always bad idea to deploy your shop on the cheapest hosting plan(s).

[Traumflug]

Also depends on the expected number of customers. For all those niche shops, which are happy to have five sales a week, simple hosting is entirely fine.