Test mail not working , but contact us page works !!

[Lakshman]

I have used SMTP (Unsecured without SSL) and contact us page send message which I could see it in application. But Test email fails throws error. 

Secured also tried but didn't work. 

Installed one week back. Email alert module I could see and configured it.

But nothing works..

[dynambee]

I've experienced this problem in the past as well. I think it is because the test system uses different code to what is used on the "contact" form and for sending orders. If the main system works then that's what is important.

Also, don't use encrypted connections to SMTP. Use either SSL or TLS. Always.

[Lakshman]

Thanks for the reply dynambee. Actually when I worked with NON SSL it works.  when I use SSL or TLS it doesnt works. For email generation both do not work.  I configured email as per the instruction given in my hosting cpanel. But email is important for me .. because client many times feel comfortable when they receive emails in ecommerce. We can't expect them to login into the system again and again to see status and all .

[dynambee]

Which ports are you using?