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Question

Posted

Hi all,

When i am trying to access the CMS menu from my backoffice, the whole website goes white, nothing shows up, when i click refresh nothing happens, all the other menus does work, but not the CMS.

I toggled on the bug-finding but that to doesn't give any information.

I hope you can help me. Thx-

6 answers to this question

Recommended Posts

  • 0
Posted

Try to go through Database schema fixes in Core uptater second tab, Check overrides and install datakick consistency checks to see if everything is in place and ok.

  • 0
Posted

@toplakd, Thank you for your reply, I did download the consistency module, and did apply all database schema fixes, but it still doesn't work, in chrome it just says error 500

 

  • 0
Posted

When you get 500 error, you can download the encypted message.

Once downloaded go to:

Advanced tab / Logs

Scroll to bottom.

Add file that you downloaded from error 500 page and click Decrypt.

Screenshot_2020-04-02 Logs • ALZA-Racing.png

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