unable to choose shipping method

[Owen]

Good day,

I have finshed the store but the clients unable to choose the delivery method and some products could choose delivery method but some are not only display free shipping, does any one know where is the problem?  Product link:http://nanfei58.com/bao/en/mrcape-aloe-bitter-crystals-30g

Attached is the display in cart when check out.

[piet]

Did you check your regional settings? You are able to select a zone or country per shipping method. May those settings are not correct.

Make some screenprints of your shipping methodes in your backoffice

[Owen]

7 minutes ago, piet said:

Did you check your regional settings? You are able to select a zone or country per shipping method. May those settings are not correct.

Make some screenprints of your shipping methodes in your backoffice

Hi Piet,

Yes, I have see regional setting, some products check out client could choose shipping method, but some not. Please see attached shipping method setting.

[piet]

Hi Owen,

 

I've noticed you have different weight ranges, maybe your product weigt is out of those ranges. You can also try different price ranges and change your billing method to see if this will work.

[Owen]

45 minutes ago, piet said:

Hi Owen,

 

I've noticed you have different weight ranges, maybe your product weigt is out of those ranges. You can also try different price ranges and change your billing method to see if this will work.

Hi Piet,

I have tried,but still not work

[piet]

Owen,

 

Just tried to give in an address in SA on your site, it came up with following error, no field the to select the state.

 

 

[Owen]

1 hour ago, piet said:

Owen,

 

Just tried to give in an address in SA on your site, it came up with following error, no field the to select the state.

 

 

Hi Piet,

Please try again, thank you~

[piet]

Hi Owen,

 

The address is ok but it's not showing any shipment options for SA.

Please show all your shipment settings to review.

[Owen]

8 hours ago, piet said:

Hi Owen,

 

The address is ok but it's not showing any shipment options for SA.

Please show all your shipment settings to review.

Thank you Piet, now it works better than before after setting their weight into very tiny number like 0.01kg, but the courier options seems unable to display, I have set already.

[piet]

Hi Owen,

 

Show your shipping settings to review please. You can send me your backoffice login in PB if you want (make new account you can delete it later) to check your settings.