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Update failing...I think?


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Posted

Hi folks. I've tried to update from 1.1.0 to Bleeding Edge to see if it fixes an issue in my last question (discounts not stacking correctly). When I run the update to 1.1.x I get this message:

773873681_Screenshotfrom2020-10-0908-45-25.thumb.png.fc758a693cd7b11bea957860b653feed.png

So there's no visible error in the console window, but the "request failed" seems to suggest it hasn't worked? And the Finalize button can't be clicked. The version in the top left corner reads as follows until I reverse update back to 1.1.0:

1858898726_Screenshotfrom2020-10-0908-45-53.png.867aa9b44cc693a9fdb6a74ba5627aa3.png

Is the update actually failing? And if so, is there somewhere I can get more information on why?

 

8 answers to this question

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Posted

Okay, seem to have found the solution - it was an out of memory PHP error. Discovered while debugging a different problem (with the Paypal module) - once PHP memory was increased from 32M to 64M the update went through.

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Posted
1 hour ago, holybladder said:

Hi folks. I've tried to update from 1.1.0 to Bleeding Edge to see if it fixes an issue in my last question (discounts not stacking correctly). When I run the update to 1.1.x I get this message:

773873681_Screenshotfrom2020-10-0908-45-25.thumb.png.fc758a693cd7b11bea957860b653feed.png

So there's no visible error in the console window, but the "request failed" seems to suggest it hasn't worked? And the Finalize button can't be clicked. The version in the top left corner reads as follows until I reverse update back to 1.1.0:

1858898726_Screenshotfrom2020-10-0908-45-53.png.867aa9b44cc693a9fdb6a74ba5627aa3.png

Is the update actually failing? And if so, is there somewhere I can get more information on why?

 

Did you look into javascript console? Are there any errors?

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Posted
45 minutes ago, datakick said:

Did you look into javascript console? Are there any errors?

Oh, sorry, I'm an idiot (was thinking it meant the log on the right)...javascript console error here.

 987223561_Screenshotfrom2020-10-0911-08-26.thumb.png.98ae7a1c3541b3b3e19ed7da9a666328.png

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Posted
47 minutes ago, datakick said:

Please click to network tab, look up this failed request, and look into the response. There might be some helpful text.

Also, enable debug mode

Okay, network request details here. I turned on debug mode but it didn't seem to add anything extra to the logs and turned itself off when I ran the update...

1780903335_Screenshotfrom2020-10-0912-40-20.thumb.png.1b608a00f6be00e27f945bb5da6ff0a8.png

2132904875_Screenshotfrom2020-10-0912-40-30.thumb.png.1568d15f4ff2e9c33aa198f5da2cb31d.png

 

 

 

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Posted
18 minutes ago, datakick said:

Almost there 🙂

What I'm interested in is not response headers and cookies, but response content. Look into Preview or Response tab:

image.thumb.png.c96c3d7038dd8fa1f40f1ac6c4ada5b8.png

 

😁 Thank you for being patient with me! Unfortunately there doesn't seem to be any Preview or Response for that red request...

1643132587_Screenshotfrom2020-10-0913-23-09.thumb.png.b04582ad7dece02f78645f9d86dd411e.png

367657829_Screenshotfrom2020-10-0913-23-25.thumb.png.c75717208a268932641f2d14805463bd.png

 

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